great location for gatwick airport lovely staff and nice walks in area More

I was booked into this hotel by my Company's travel agent and was slightly apprehensive when I saw the price. When I arrived, most of the car-parks were full, it had snowed the day before and no attempt had been made to clear any of it. The snow was over my shoes as I walked to the reception. The next... More

We booked a one night stay for 22 January 2012 via the travel agent and were frankly very worried by some of the negative reviews on this site when we checked prior to setting off. We found parking good and close-by. The Hotel room was clean and the staff were friendly and helpful. There is a pleasant bar surving snacks... More

We arrived at Russ Hill at about 9.30pm to find the carparks crammed with cars and no space to park. The guy in charge of parking was very loud and arrogant. We drove around the carparks, which were more like disused council yards, numerous times trying to find a suitable space but to no avail. The duty manager then came... More

The hotel really needs to be refurbished but as a single traveller it was an adequate place to sleep over before an early flight. Beware I booked it through and internet site and got hung with an extra £15 cancellation charge (which was apparently to indemnify me if I cancelled) I only booked it 24 hours before staying so that... More

We were anxious about this hotel when we went as the prices were so reasonable but were really pleased with the facilities and cleanliness. Would recommend! More

Stayed 1 night in January and as they say you get what you pay for. It was terrible the room had a damp musty smell when I went to bed you could smell it on the pillows as my husband is one of those who never complains I kept my mouth shut till 1.45 am when I was really very... More

You get what you pay for in this world. For the price, it's very hard to beat. On the plus side, the beds were clean and comfortable, the service from reception was ok, and the bathroom was clean. The room itself was quite shabby though, with the carpet showing complete wear in tracks from the door to the bedroom and... More

I stayed here for 2 weeks in 1994 whilst training for the reps show at Thomson Holidays. Having stayed again recently on business, I am not sure that it has ever been refurbished since then? Had to move rooms because the shower and tv were faulty, and you have to remember that it is really only designed as a 1... More