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All 7 Burton upon Trent hotels »

Riverside Hotel

3.0 of 5
Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
Hotel amenities
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    20
    19
    13
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    3
Date Rating
Ockbrooksider
Derby
Contributor
14 reviews
5 helpful votes
4 of 5 stars Reviewed 1 February 2012

Stayed for a couple of nights, mainly with a view to visiting the National Memorial Arboretum (amazing must-visit place!!). We had a perfectly adequate room, which was warm and clean with a comfortable bed - and an added bonus for my wife - a good sized bath !! Breakfast was very good and the one evening meal we had was... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
3 February 2012

Thank you for your feed back on your recent stay at our Old English Inn. We value all your comments, and take them on board to offer the best service and value. We look forward to welcoming you back to one of our Old English Inns in the future. More

Derekwozthere
Burton upon Trent, United Kingdom
Senior Contributor
37 reviews
5 helpful votes
3 of 5 stars Reviewed 29 January 2012

We ate at 6.30 in the evening. Restaurant was quiet with only 5 tables occupied. A wedding was taking place and most guests were in the bar area. The wait to get a drink was around 10 minutes as only 1 barstaff. The same person took our food order for 15 of us. All the food was served well, and... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
30 January 2012

Firstly, thank you for taking the time to review your recent meal at our hotel. We do value all comments good and bad and can only apologies for our shortcomings on your visit as we take great pride in offering the best possible experience for all our guests. It as been noted you have mentioned the issue over the lack... More

cheryl_ludlow
Derby, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 5 January 2012

After having an excellent 3 course meal just before xmas with work colleagues I visited again with my husband and a friend to try another meal and it too was very good couldn,t fault the food but the bar service was not good only one member of staff so had to wait a long time to be served and also... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
9 January 2012

Firstly, thank you for taking the time to review your recent meals at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We are also glad you enjoyed your Xmas meal with us and also the food on your more recent visit however you have... More

Mikob
Burton on Trent - UK
Contributor
11 reviews
48 helpful votes
5 of 5 stars Reviewed 18 December 2011
3
people found this review helpful

As someone who is more than a passing guest I have picked up the odd bit of criticism around the fireplace, but credit where credit is due. Friends and family celbrated a landmark birthday on 16th December. It was faultless. The room was laid out beautifully, the food was excellent, the service was spot on. We all had a great... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
20 December 2011

We are really pleased that you enjoyed your recent visit to our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

Shuttie
Mechelen, Belgium
Senior Contributor
42 reviews
21 helpful votes
5 of 5 stars Reviewed 9 December 2011
3
people found this review helpful

Stayed here for a relatives wedding, All staff from reception, to cleaners, to waitresses, could not have been more helpful, Jose was superb. Alice on the bar and in the restaurant is a great asset for any hotel... she seemed to be working permenantly. Wedding was a great success, could not have asked for more ! As for the hotel... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
12 December 2011

We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future. More

CrazyHarry1966
Burton upon Trent, United Kingdom
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 23 November 2011

We're just reviewing the pub area as we've never had the misfortune to stay here. The main problem is the service - specifically the lack of it.... Having visited fairly regularly for some years since Greene King took over it has had peaks and troughs, alas more troughs than peaks. Things looked up in the last eight or nine months... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
27 November 2011

Firstly thank you for taking the time to post your views onto trip advisor. You have stipulated that you feel more guest ales should be available which as a ‘regular’ I am surprised you have mentioned. Due to brand policy we always stock the Greene King IPA and have Abbot Ale as our 2nd choice. Our 3rd real ale is... More

fieldsam
Cleethorpes, United Kingdom
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 12 November 2011
4
people found this review helpful

My husband and I stayed at the Riverside for the first weekend in November. From checking in to checking out, all the staff couldn't have been anymore helpful or friendly. Our double room was overlooking the river, very clean with a comfy bed and all the amenities you would expect. The bathroom was on the small side, however this wasn't... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
14 November 2011

Thank you for your feed back on your recent stay at our Old English Inn. We value all your comments, and take them on board to offer the best service and value. We look forward to welcoming you back to one of our Old English Inns in the future. More

bigwayne55
Immingham
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 10 November 2011
4
people found this review helpful

Me and my wife pulled up on the car park, looked like it could do with a paint, also the windows all had shaby looking curtains, blinds would have looked alot better. But the rooms and interier was nice and spotlessly clean. The meals were excellent especially the sizzling meals, you could get 2 for £9.95 on certain times. The... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
14 November 2011

Thank you for taking the time to review your recent stay at our Old English Inn. We do value all feedback and work hard to maintain good service to all our guests. We look forward to welcoming you back to one of our Old English Inns very soon. More

Aileen W
Burton upon Trent, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

I stayed here for two nights in june 2010 for my wedding. I can only judge by the feature room which I appreciate is going to be a bit better then the other rooms. The room was lovely and modern, very clean with a nice comfy bed, a big tv on the wall, a dresser table and a beautiful view!!... More

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OldEnglishInns, Owner at Riverside Hotel, responded to this review
14 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

airsol
Bromborough, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed 4 November 2011

We used this hotel for our staff when they were working in the area. All commented about the friendliness of the staff, comfort of the rooms and fantastic breakfasts. More

Was this review helpful? Yes
OldEnglishInns, Owner at Riverside Hotel, responded to this review
8 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

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Riverside Hotel Also Known As

  • Riverside Hotel Staffordshire
Address: Riverside Drive | Branston, Burton upon Trent DE14 3EP, England

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