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Holiday Inn Express Burton-upon-Trent

3.0 of 5
2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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3.5 of 5 stars 37 Reviews
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37 reviews from our community

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Traveller rating
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Date Rating
Jmax1
Reviewer
4 reviews
4 of 5 stars Reviewed 1 November 2011

Stayed here 28/10/11 to go to Alton towers next day, it's about half an hour away! My sat nav couldn't find it but we managed by putting in Wellington road, it's just off a McDonald's and a pc world/currys the room was nice and clean and staff friendly, the only downside was the breakfast, yes it is complimentary but I've... More

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David Parrett, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review
13 January 2012

Dear Jmax1, I would like to thank you for taking the time to provide feedback on your experience following your stay with us. As it was half term we were full that weekend and did get caught out by the volume of guests coming down for breakfast at the same time. We have since put in procedures to ensure we... More

ebookpunkie
John O'Groats, United Kingdom
Senior Contributor
41 reviews
30 helpful votes
3 of 5 stars Reviewed 20 October 2011

I'm a platinum member so my internet was free - otherwise I would have been spitting feathers. Normally I find Expresses very good but strangely not in the UK. But it was 'ok'. There aren't really any restaurants nearby (a pub and a McDonalds) so you really need a car (HI Express only has a restaurant for breakfast). But here... More

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David Parrett, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review
13 January 2012

Dear Ebookjunkie, I would like to thank you for taking the time to review our hotel following your stay in October. We do value your feedback as this gives us direction in our drive to improve our guest experience. We do offer a limited dinner menu in the evenings for guests that prefer not to go out. Please accept my... More

Piston_Broke7
Bedford, United Kingdom
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 14 September 2011

The company that I work for book the hotel rooms on my behalf, and I often find myself in HIE's. Maybe that's why I find it hard to compliment them. This one's definitely a bit threadbare and needs a refurb. It's in the middle of a commercial area/industrial estate, which doesn't help. The staff are friendly, helpful and professional, but... More

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David Parrett, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review
13 January 2012

Dear Piston_Broke7, I would like to thank you for taking the time to review your stay with us. We do value your feedback as it helps us to improve the guest experience. I am delighted that you found the staff to be friendly and professional. We do have a capital plan to refurbish bedrooms and have in the past year... More

Blondie37NorthEast
North East
1 review
5 of 5 stars Reviewed 22 August 2011

We stayed here as a base for a wedding we were attending. From start to finish, the hotel staff could not have been more friendly and helpful. Breakfast was complimentry and although the hot buffet was limited to sausages, scrambled eggs and beans, there was plenty of cold choices to compliment this and the hot drinks selection was the best... More

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David Parrett, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review
13 January 2012

Dear Blondie37NorthEast, I would like to thank you for taking the time to review our hotel following your stay with us. I was delighted that you could not fault your stay with us. It is always nice to receive positive feedback and the team did appreciate it when shown your comments. I am pleased that you will choose to stay... More

nsouler
Huddersfield
Senior Reviewer
8 reviews
21 helpful votes
4 of 5 stars Reviewed 24 July 2011

Stayed here for 2 nights. The room was spotless. The bed was large and very comfortable. We had read reviews that said the breakfast was poor, however, we found it to be fine. Plenty cereals, juice, toast, yoghurts and croissants. Also sausages, scrambled eggs and beans. You could help yourself to as much as you wanted and go back for... More

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cicsplex
Winchester
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 18 July 2011

Comfortable beds and clean rooms. Overpriced drinks at the bar, but friendly service. Breakfast buffet below standard. The booking site might lead you to expect inclusive broadband, but it is in fact available only at high cost -- you're better off buying a cell-phone dongle to plug into your computer. More

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NTandCS
Gravesend, United Kingdom
Reviewer
4 reviews
4 helpful votes
2 of 5 stars Reviewed 6 April 2011
1
person found this review helpful

Stayed there for One night this week on a business trip. The hotel is right next to a main road and the noise from the road is constant so I got little sleep that night. The room and bathroom was clean but there was an awful smell coming from the drain in the sink which made me quite ill whilst... More

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3 of 5 stars Reviewed 5 April 2011
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person found this review helpful

We stayed with a wedding party recently and was stung with a higher room rate that our friends as we bought in advance over the phone and not online. Apparently the receptionist should have advised us of a cheaper online rate during the booking but she didn't. This was an additional 20% on the bill. We asked for a reduction... More

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Farseer
Tadley, United Kingdom
Top Contributor
83 reviews
65 helpful votes
3 of 5 stars Reviewed 5 January 2011

This was just an overnight stop, on what was admittedly a snowbound frozen night. The foyer is huge, and full of floor-to-ceiling windows, and it appeared that the heating was either not working, or not on, as the floor was littered with small independent convector heaters, strategically placed in front of the coffee tables carefully ringed around a rather inadequate... More

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MCPNottingham
Nottingham
Senior Reviewer
9 reviews
6 helpful votes
2 of 5 stars Reviewed 11 December 2010

I stayed here on 4th December 2010 with my husband, sister and parents as we were attending my nephews wedding in nearby Barton-under-Needwood. We rang the hotel in advance as check-in time was 2pm and we were due to arrive at 1:15pm and were anxious to get to the village in good time so that we could meet with other... More

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Holiday Inn Express Burton-upon-Trent Also Known As

  • Holiday Inn Burton Upon Trent
  • Burton Upon Trent Holiday Inn
Address: 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England

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Holiday Inn Express Burton-upon-Trent
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