We have just returned from a one night stay at the Alton towers hotel, where we took our daughter as a treat for her fourth birthday. Upon arrival, we had a great smiley welcome from Dawn and Rebecca, they made our still sleepy daughter feel really special. She had no idea where we were, having gone to sleep thinking we... More

Myself and my fiance booked a double room with breakfast.On arriving we were upgraded to a themed room called the "celebration room".All I can say is "WOW" what a superb room it was.We used the spa and found it very relaxing,and clean,the staff were lovely.The evening dinner was superb and very good value.The breakfast did let it down on this... More

My partner and I bought a KGB deal for 1 night at the Alton Towers Hotel, B&B, with 3 hours in the spa. We went this weekend, 14th January 2012. No park or splash landings available but we were aware of that before we went. The hotel is nice...clean room and friendly helpful staff. The restaurant has more of a... More

Myself, husband and 8 year old daughter stayed here in Oct 2011. We had booked with The Sun deal - Two free tickets and half price Hotel accomodation for 2 nights - I think we paid around £200 for the break, and this included entrance to the Cariba Creek Water Park. When we arried at 2pm our room wasn't quite... More

I went here for my birthday with a few friends. The hotel was lovely and clean. We got two passes one for the water park and one for the themepark. I thought it was good that we could go straight into the theme park early and was able to stay later on. Walking past the big que's and going straight... More

I decided to book a table at the 'Secret Garden' restaurant within the hotel with reasonable expectations for a nice relaxed meal. News Years Day. The restaurant was more like a garden centre food hall than a 4-star hotel. No table cloths, tomato ketchup bottles on the table, etc. We ordered appetisers, a starter each and our main course. We... More

For a British hotel, I was very pleasantly surprised. It was very Americanised which I love, but it may not be to everyone's taste. From the moment I arrived (the hotel fully dressed for Christmas) it was a very enchanting sight. The hotel takes on an explorer theme with various themed rooms depending on what you want (gamers room, chocolate... More

I stayed here with my boyfriend as a treat for my birthday. we stayed 2 nights and spent 2 full days at the park. my boyfriend arranged champayne on arrival which was lovely. our room was big and had a nice view of the fountain/pond. our room was very clean and the bed was big and probably the comfiest weve... More

We arrived at the Alton Towers hotel at about 12:00pm, knowing check-in was not until 3:00pm. The foyer was beautifully decorated and very festive with Christmas trees and wreaths. It was very tasteful and very pretty. The queue at reception was very short and I was given all of the park tickets, water park tickets, maps and leaflets immediately. My... More