Just back from Alton Towers resort, stayed at the Alton Towers hotel and must say we were all very impressed. The staff were all very helpful and friendly, the room was generously sized and comfortable with tea & coffee facilities. The only criticism was the bathroom was a bit tired, the bottom of the sink was braking up. We booked... more

Me and my boyfriend had a one night/2 day package booked at the Alton Towers Hotel for his Birthday. This is our third time staying here and I can't recommend it enough! From the minute you pull up to the car-park the whole experience is magical, and so much fun! All the staff are really helpful and polite. The rooms... more

JUST GOT BACK FOLLOWING OVERNIGHT STAY AT ALTON TOWERS HOTEL AND DAY AT THEME PARK WITH HUBBY AND 2 BOYS 10YRS AND 4 YRS. Had sun vouchers with allocated date for theme park, so had to take boys out of school!! It was soooooo worth it. booked into hotel last minute and got excellant rate, which meant we could be... more

We arrived at the hotel and we felt like children again looking everywhere with our mouths open! the reception staff were very helpful and told us check-in time was after 3pm lugguage can be left in car or inside the hotel, we had to wait a little bit to pick up our tickets with one very slow guy serving, we... more

We went to Alton Towers as we got free tickets from the Sun newspaper. It was still an expensive break after petrol and the hotel and the food/drinks but fun nonetheless. The reception staff aren't overly friendly or helpful. We were allocated a ground floor room looking over the car park. If we wanted a better view, we would have... more

Just got back from Alton Towers hotel with my GF, we stayed one night with 2 days in the park.. Arrived around 9.30am after a long drive but were told the room wouldn't be ready til 3pm, not really a big deal as we wanted to get into the park early anyways... Having spent allday in the park, no queues... more

This is a great hotel we stayed for 3 days & nights in Alton Towers hotel, it was a better class than Splash Landings hotel which was more tacky very hot & swimming pool smelly! Our room was a standard family room with bunk beds and was great. The service is excellent & with a smile, a tip pull up... more

I went to the hotel with friends. The plan was to spend one day in the spa and the other in the park. When we arrived we were told that our room wasn't ready so we headed off to the spa, we didn't mind as we had were looking forward to relaxing in the pool. The changing rooms in the... more

Have stayed in the hotel before when two older children were younger, it was a good experience and even now certain things still are, although when it was bad it was really rotten. Seems that the hotels are so busy during August and have over 1200 heads to cover for food. We were limited to two nights stay and found... more