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The Upper Reaches Hotel


Hotel class 3.0 of 5
Thames Street, Abingdon OX14 3JA, England
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60% Recommend
3.0 of 5 stars 24 reviews
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By trip type
All (24)
[ Date ] [ Rating ]
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5 of 5 stars
Surrey
25 Oct 2009 | Trip type: Friends getaway

We almost didn't go to this hotel because the previous reviews were so bad and that is why I am writing this one. Give them another chance!! Whether they have upped their game substantially or some of the other reviews were too harsh, I don't know. But from the moment we arrived - tired and dirty from a long walk... more

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2 of 5 stars
Lilyloo07
21 Oct 2009 | Trip type: Friends getaway
0/1 found this review helpful

We stayed at this hotel for a friends wedding which was also at the venue. Rooms were great and were made available for an early check in as requested. We had a room above the main hotel and first impressions were good. A little over priced but good. Then we had the pleasure of meeting the staff. Working in the... more

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1 of 5 stars
UK
12 Oct 2009 | Trip type: Couples

Stains on the sheets, dirty bathroom, and the most depressing rooms! Not sure website photos of the rooms are actually in the hotel? more

Management response from
Minnish, Manager

Thank you for your comments. However, as you put it 'It was that bad that we checked out' but only after you choose to sleep in stained bedding and shower with spiders??? If you had any issue with the room why then did you choose to stay in the room and not at any point contact reception and inform them....

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3 of 5 stars
Cheshire
14 Sep 2009 | Trip type: Couples

Having jokingly commented on our approach to the hotel that the tired looking building to the right was where we were staying, we were surprised to find that this was actually the case. The over all impression given on the internet was very deceiving, as the photo is of the newer part of the hotel, but we were assured by... more

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1 of 5 stars
New York
14 Aug 2009 | Trip type: Family
0/1 found this review helpful

We stayed at the Upper Reaches for a family reunion in July (as we had done four years ago and had had a good visit then). The experience of getting together as a family was wonderful, but not the hotel. The accommodation was acceptable (one has to agree with several of the other reviews of the hotel) The dinner (pre... more

Management response from
Minnish, Manager

I am sorry to hear that you did not enjoy your family reunion spent at the Upper Reaches. I must point out that your group organiser was repeately asked for a pre order for your meals. This is standard procedure for groups of your size, to avoid delays with meals being cooked and to ensure that the correct quantity of...

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3 of 5 stars
London, England
3 Aug 2009 | Trip type: Couples

For all its ambitions to be a kind of boutique hotel, whether through complacency or lack of direction - it really does need to raise the stakes a little more. During my stay there were the usual clumsy bits and pieces, like only one towel in a twin room, no iron when there should have been one. Stuff that when... more

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1 of 5 stars
Venezia
30 Jul 2009 | Trip type: Business

Stayed at Upper Reaches for Business. Location is very nice, room is ok and clean although shower is depressingly weak. The real trouble was with the obligation to pay for internet. I chose this Hotel because the online booking package said "Internet Bed & Breakfast" or "Internet dinner bed & breakfast". Of course I was sure that internet was part... more

Management response from
Minnish, Manager

Thank you for your comments. Since we have been taking bookings via the internet we have not had any problems with guests mistaking 'internet bed and breakfast' for free internet access in the rooms. The word 'internet is used as this is the form of booking, as in booked via the internet. We have now change the wording of this...

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3 of 5 stars
Belfast
28 Jun 2009 | Trip type: Couples

We stayed in a modern room which overlooked the river, breakfast was very good but the starter for dinner was more about presentation than taste I think. Plus points: Nice clean modern room Nice views out of the window Close to Abingdon for shopping etc Friendly staff Minus Points: Room was roasting and only one fan for the whole hotel... more

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4 of 5 stars
berkshire, england
19 May 2009 | Trip type: Friends getaway

We were a group of 3 couples getting together on the weekend. The boys played golf and the girls went for a walk. The hotel worked perfectly. Super location, quiet on the river, excellent service, good food and overall worked really well. We'll be back for sure. Dinner on sat night was very good, tasty and well presented. more

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4 of 5 stars
Cheshire, UK
6 Jan 2009
1/1 found this review helpful

Incredible setting with ample car parking right in the centre of Abingdon and only a 20 min drive to Oxford. Our room was more than adequate - only two criticisms - 1, it was over the main entrance so was noisy (we would have asked to change rooms if we had been staying more than one night), and 2, when... more

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The Upper Reaches Hotel Address

Thames Street, Abingdon OX14 3JA, England
Abingdon B&Bs / Inns The Upper Reaches Hotel
3.0/5.0
24