Pleasure to stay at a hotel where the staff were all local, mostly quite young but had the professionalism and courtesy of people much older and experienced.
Whether it was reception, bar or restaurant, everyone was polite, helpful and knowledgeable and a credit to the Hotel.
We didn't get to explore too much of Worksop but the food on offer...
More
Like many previous reviewers we stayed her on a Groupon deal, upgraded to an executive room. For the price, even including the extra £20 for the upgrade, this was a good deal. Afternoon tea, included in our deal was fine – but would not have paid the £14.95 advertised price for it. Our room (206) was large with a big...
More
We stayed here for 2 nights at the end of May and thoroughly enjoyed our stay. Kirk and his bar staff where attentative and efficient and made us feel very welcome, even finding room for us on a busy Saturday night in the restaurant when we hadn't made a reservation. The ladies on reception where only two happy to help...
More
Dear nickywhit,
I always appreciate it when guests take the time to give us their feedback, whether positive or negative, as all these comments help us to focus on what we are doing right and what we need to improve upon.
I am so pleased you enjoyed your stay with us. I have passed your comments on to all the...
More
Booked this through Groupon for a night away and for some reason upgraded for £20.....that was such a waste of money. We were booked in the Dukeries Room and part of the bed has a hole where you just sink. The TV would work now and again. To compound the bad bed the room was above the function room which...
More
Dear ColinB
Thank you for taking the time to comment on your recent stay at the hotel.
I am sorry to hear that you had a bad nights rest and that you weren't happy with the room you had. The hotel courtesy calls every room just after check in to ensure that they are happy with their room, although I...
More
We visited on 12th June on a Groupon offer but paid extra for an upgrade. Receptionist that checked us in was most helpful and our room on the second floor was large, airy and very comfortable. Bath robes were missing but once reported to reception they were brought up straight away. We were served afternoon tea in the small lounge...
More
Dear Tilly142
Thank you so much for taking the time to write regarding your recent stay.
I am sorry to hear that you didn't enjoy your stay with us and certainly I will look into all the points you raised.
The afternoon tea is served fresh and made to order so I am most disturbed to hear that the sandwiches...
More
Like some of the other reviewers, we used a Groupon voucher which made our stay excellent value for money. I was very impressed with service in general at the hotel but particularly the lady who checked us in and out and the waitress in the restaurant. The room was slightly dated but clean and comfortable which made for a good...
More
Dear LKG2008
We always appreciate people taking the time to review their stay with us and I am so pleased to hear that you had such a lovely time.
It is feedback from our guests that allow us to constant look at the facilities and services we offer and look at ways to improve upon them. I have passed your...
More
Enjoyed a first time one nite stay at this hotel. A lovely place a great sleep and friendly welcoming staff. Breakfast was brill served hot and tasted great! I noticed it was dog friendly and have recommended it to my sister in law. The hotel smelt fresh and clean a big plus for us and bed mattress very comfy. Loved...
More
Dear tazang20,
Thank you so much for taking the time to write a review about your recent stay with us. I am so pleased you enjoyed your visit and I have passed all your comments onto the staff. The hotel does accept dogs in the ground floor bedrooms (easy access for them to go for a walk), but not in...
More
This was my third visit in 6 months, which would indicate that I think it is a great place to stay. The staff create such a welcome as soon as you set foot in the Hotel - they immediately look up, smile with warmth and immediately attend to you. They even remember you from previous visits without any prompting and...
More
Dear Romo_12
thank you for coming to stay with us again and I am sorry that I wasn't at the hotel this weekend to meet with you and your party.
I am so pleased that you were looked after by all the team and that you enjoyed your stay with us. The comments we receive from all our guests and...
More
We booked this as a Groupon break and although it is near to where we live, we thoroughly enjoyed it.
Pleasant room, good food and helpful staff.
Unfortunately, although there is lift, there are many short flights of steps (2-6) which are unavoidable and due to arthritis my knees are not keen on steps. They were just manageable but might...
More
Dear Mowley
It is lovely to hear that you enjoyed your leisure break with us, and not being far from us we hope to see you again very soon.
The hotel dates back to 1601 and is a grade II listed building, because of this and the fact that it is built on an incline there are a number of...
More
I stayed at the Lion hotel for two nights from the 29th of February on a Bed & Breakfast basis, due to a course that I was attending at North Notts College.
The hotel is perfectly positioned at the top end of the town centre, it is a well run establishment. Having stayed there previously, I knew when I booked...
More
Dear Blackyabe
thank you so much for taking the time to write a review about your recent visit to the BEST WESTERN Lion Hotel, your time and comments are very much appreciated.
It is important to us to listen to all our guests and find ways of improving what we offer, the breakfast offering was one area we changed recently...
More
If you own or manage BEST WESTERN Lion Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
29 Reviews
4 Reviews
320 Reviews
