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Hilton Garden Inn Columbus/Grove City

3.0 of 5
3928 Jackpot Road, Grove City, OH 43123
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Hilton Garden Inn Columbus/Grove City
Ranked #4 of 15 hotels in Grove City
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61 reviews from our community

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Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed 13 May 2013 NEW

Came expecting budget hotel experience however was first class accomodations and service! Lobby is very inviting, staff is very welcoming and the service level is impressive. Would definitely recommend this hotel if you are in the area.

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Review collected in partnership with Hilton Garden Inn

Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, We are very happy that you had such a great time here at our hotel and thank you for your business and feedback. We try to provide every guest with the high level of service they have come to expect from a Hilton. We look forward to your next visit with us. More

Toledo, United States
1 review
5 of 5 stars Reviewed 2 May 2013

Great little hotel with plenty of space in rooms. Bathrooms, however, need some sort of ventilation or a heat light. Water in shower was wonderful and spray was intense enough to give a small relief to an aching back. Hotel conveniently located to highway, however, using Jackpot Road to reach hotel needs to be changed. Too much traffic backup. Overall... More

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your business and feedback. We are very happy to hear that you enjoyed your stay with us and hope you will think of us in the future when your in our area again. More

Greenville, United States
1 review
4 of 5 stars Reviewed 28 April 2013

Overall this hotel is very good. Good location, accessible to several restaurants but sits far enough back on an dead end street that nobody is there except staff and guests. Large, clean room and helpful staff. Good amenities in bathroom. Only disappointment was the breakfast. For $10 you should go to Mickey D's or Bob Evans.

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your business and feedback. Our hotel is well placed for any visitor to the area with lots of attractions and restaurants close by. I understand that most hotels offer you a free breakfast, but the value that you get with breakfast here is well worth the price. We offer you a freshly cooked-to-order breakfast,... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 April 2013

The hotel has been recently renovated and the Lobby looks beautiful. The room was clean, comfortable, in part due to the Sleep Number matresses. Breakfast was not included and it cost $9.99. It included omelet made to order and everything in the buffet, which was good and had fruits, cereal, fruit beverages, yogurt, etc. I'm used to stay in Hotels... More

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, We are very glad to hear that you enjoyed your stay in our newly remodeled hotel. The beautiful new look is something we enjoy hearing about from all our guest. While I do understand that normally you stay with other hotels that offer free breakfast, our guest find that for what our breakfast includes its a value... More

Phoenix, United States
1 review
3 of 5 stars Reviewed 26 April 2013

The hotel dining and bar areas fail. Poor design and organization. It is a part of the Hotel lobby this is a really bad idea. The food was okay nothing to brag about. They could have done a better job in the design.

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, Thank you for your feedback. We will share with the appropriate people your concerns. While Hiltons new design was created to allow guest to enjoy in all the areas of the hotel, we understand some people like the privacy of a dining room. We do hope that you will stay with us again. More

Woodbridge, United States
1 review
4 of 5 stars Reviewed 22 April 2013

Nice looking hotel and located in close proximity to many restaurants. Rooms on the first floor are a little noisy from personnel entering and exiting the hotel. $10 for breakfast is a little much. Not sure why it's not included like the Hampton Inn since the rooms are very similar and it's a Hilton chain. Good service by the front... More

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Review collected in partnership with Hilton Garden Inn

Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
29 April 2013

Dear Valued Guest, We thank you for your positive feedback and concerns alike. The Hilton Garden Inn is one of two hotels in our brand that offers a full cooked-to-order breakfast. While most of the other Hotels in our brand offer complimentary breakfast, none of them provide you with fresh eggs, meats, pancakes and waffles, cooked the way you like... More

Cliffside Park, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 April 2013

I stay 120 + nights a year in Hilton properties and this is a poor hotel. The quality of service is very sub par and the rooms are just OK. Property needs a refreshing to say the least. Restaurant is so poor. They do not put spoons on the table for breakfast. All 3 days I stayed there. Also many... More

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Review collected in partnership with Hilton Garden Inn

Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
15 May 2013

Dear Valued Guest, I apologize that you did not have a good stay. While we do make some mistakes, we try to provide all guest with a Hilton experience. If you would like you may contact management in regards to your stay to let us see if we can help resolve any issues. Thank you for staying with us. More

Cody, United States
1 review
5 of 5 stars Reviewed 19 April 2013

This is a first class facility. Staff was friendly and the lobby area welcoming. My room was very clean. I was very impressed with how clean it was especially the bathroom. It didn't smell like air freshener; it just smelled clean and fresh; not artificial. Very comfortable. I'd stay again.

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Review collected in partnership with Hilton Garden Inn

Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
23 April 2013

Dea Valued Guest, Thank you for staying with us and for your valued comments. We appreciate the feedback as we are doing everything to make sure all our guest have a great stay. We look forward to your next visit in the future. More

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 April 2013

I've stayed in this hotel more than ten times because I had a project in Grove City for over a year. I have also stayed in the Holiday Inn Express (three times) and the Hampton Inn (once) that are right next door. The Hilton Garden Inn is the best property in the area because the rooms are more up-to-date, the... More

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
19 April 2013

Dear Valued Guest, Thank you for taking time to write your review. I am very glad to read that you enjoy staying in our property on your trips to the grove city area. Its nice to see that you choose to stay with us more often than any of the other hotels in the area. We appreciate your loyalty and... More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 April 2013

We booked here because they don't allow pets and I have terrible allergies. When we walked in things looked nice but there was a weird smell. We went to our room, and were hit with an overwhelming smell of BO so bad that they had the window open. We moved to another room and the smell was not as strong... More

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Joe H, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review
10 April 2013

Dear Valued Guest, I apologize for the experience you had at our hotel. I have addressed the issue you presented with our maintenance and housekeeping department and found out that there was a drainage issue during the time of your stay that may have caused the odor. I am glad that Erika was able to help in getting you a... More

 
 
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Additional Information about Hilton Garden Inn Columbus/Grove City

Also Known As:
Hilton Garden Inn Columbus/Grove City Hotel
Hilton Garden Inn Columbus/Grove City Hotel Grove City
Hilton Grove City
Hilton Garden Inn Columbus
Grove City Hilton
Address: 3928 Jackpot Road, Grove City, OH 43123
Phone Number:
Region: United States > Ohio > Grove City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 hotels in Grove City
Price range (per night): ₹ 5,323 - 10,756
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to Grove City! The Hilton Garden Inn Columbus/Grove City hotel is only 6 miles south of downtown Columbus off I-71, in the business suburb of Grove City. Conveniently located near numerous office buildings and business parks. Within 10 minutes of the Hollywood Casino and 5 minutes of the Scioto Downs casinos, German Village, Ohio Auto Auction, Beulah Park and Ohio State University. The Hilton Garden Inn Columbus/Grove City, Ohio hotel restaurant, The Garden Grill® serves freshly prepared breakfast and dinner. Come enjoy a taste of Ohio hospitality and exceptional service at the Hilton Garden Inn Columbus/Grove City hotel. ... more   less 
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