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The White Swan Hotel, Alnwick

Bondgate Within, NE66 1TD, England
Hotel amenities
The White Swan Hotel, Alnwick
Professional photos 
47 traveller photos
Ranked #6 of 11 hotels in Alnwick
4.0 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • “Dining room” (12)
  • “Very good” (11)
  • “Reception staff” (7)
  • “Sister ship” (5)
  • “Olympic suite” (5)
  • “Hardy Bistro” (5)
  • “Old coaching inn” (4)
  • “Next morning” (4)
  • “Castle Gardens” (4)
  • “Dinner bed” (3)
Traveller rating
    68
    73
    58
    36
    15
Only show reviews for Family (17) | Couples (154) | Business (18)
Date Rating
perrywilson
1 review
“Fabulous. Recreation of the titanic/olympic. We'll be back with the rest of the family in April”
5 of 5 stars Reviewed 8 January 2012

Superb. We'll be back in April with the rest of the family More

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Christine H
King's Lynn, United Kingdom
1 review
1 helpful vote
“New Year Package at the White Swan”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

My husband and I had a wonderful three day package for the New Year. The food was wonderful, the staff extremely friendly and the room and hotel facilities were all excellent. We will certainly consider returning for another stay some time in the near future. More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
15 January 2012

Dear Guest, Thank you very much for taking the time to let everyone know about your fantastic stay with us here at The White Swan Hotel over the New Year period. We are so pleased you enjoyed your time with us and that you found our world famous Olympic suite such an exhilarating surrounding to dine in. We were extremely... More

Marion L
Alnwick, United Kingdom
1 review
2 helpful votes
“Much improved!”
4 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

Our Rotary Club eat and meet here in the Olympic Suite every week - so much improved under the watchful eye of Jannick the restaurant manager. Our Christmas lunch today was lovely, we look forward to good food in 2012. More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Marion, Thank you very much for taking the time to let everyone know about your fantastic meal with us here at The White Swan Hotel. We are so pleased you all enjoyed your time with us. We look forward to welcoming you all back again very soon in the not too distant future. Kind Regards, Paul Smith – General... More

mrsmick1
Devizes, United Kingdom
1 review
1 helpful vote
“Christmas lunch at the white swan”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

On the 8th December 2011 my friend and I enjoyed our lunch with the Diageo pensioners. The food was delicious, the lemon possett was out of this world, It was fantastic. ALL the waiters were extremely kind friendly and lovely! Especially Gary whom we really loved. Nothing was too much trouble and we were treated like royalty thank you all... More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Christine, Thank you very much for taking the time to share your thoughts following your Christmas lunch with ourselves. I will be sure to share your kind feedback with both Lee our Head Chef and Gary, as well as the rest of the team here at the hotel. We are delighted to learn that you felt the Lemon Possett... More

Brunniche
1 review
1 helpful vote
“Fantastic atmosphere”
5 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

Lovely welcome at reception, very nice comfortable room. Amazing dining room, loved the Olympic suite, fantastic atmosphere and what amazing history. Good food and breakfast was very good quality for a buffet. Will definitely be back for another visit. More

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PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Guest, Thank you very much for taking the time to let everyone know about your fantastic stay with us here at The White Swan Hotel. We are so pleased you enjoyed your time with us and that you found our world famous Olympic suite such an exhilarating surrounding to complement your breakfast. We look forward to welcoming you back... More

June C
Newcastle-upon-Tyne, United Kingdom
1 review
1 helpful vote
“Deluxe Afternoon Tea”
1 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

This was a present from our daughter and her husband,Abysmil ,shabby Hotel,Tea set looked like it had come from motor way cafe,plastic 3 tier cake stand,with cucumber and smoked salmon sandwiches.Two hard fruit scones,two custard tarts with inedable mince pies,and that was it,Oh and paper knapkins,we where told we could have as much tea or coffee as we wanted,but the... More

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PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear June, Thank you for your feedback regarding your deluxe afternoon tea with us at The White Swan Hotel. I am genuinely sorry to learn that you did not enjoy your time with us and that repeated gestures extended to yourself and your partner could not rectify this. Should you wish to discuss your visit in more detail I would... More

honeybflyx
Newcastle-upon-Tyne, United Kingdom
2 reviews
1 helpful vote
“Perfect stay”
5 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

We visited Alnwick on sat 3rd December 2011 to visit the alnwick gardens at night. We pre-booked the White swan online. On arrival the reception staff we very welcoming and friendly, we got parked in the hotel carpark no problem. Couldn't fault the room, well decorated, HUGE bed, clean, nice big bath and modern bathroom, every need covered and very... More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Guest, Thank you much for your wonderful review following your stay with us at The White Swan Hotel. It's fantastic to meet with guests that are so enthusiastic regarding the wonderful features within the hotel relating to the RMS Olympic sister ship to the RMS Titanic. We are so proud of our famous connections and regularly our staff members... More

Robert P
Penrith, United Kingdom
2 reviews
1 helpful vote
“An excellent bargain break”
4 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

We were on a £99 a night autumn special deal, inclusive of afternoon tea, dinner, bed and breakfast. When we arrived, fairly early, the check-in service was brisk and helpful. We went straight to the room, which was comfortable and spotlessly clean. Afternoon tea was taken in Hardy's bistro - a real, old-fashioned tea, with sandwiches (nice bread in fingers... More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Guest, Thank you very much for taking the time to share your thoughts following your stay with us in December 2011. I will be sure to share your kind feedback with the rest of the team here at the hotel. We are delighted to learn that you felt our breakfast service in the exhilarating surroundings of our Olympic Suite... More

bazcalUk
UK
Senior Contributor
30 reviews
20 helpful votes
“Great Staff. Hotel a bit disappointing. Good Value though.”
3 of 5 stars Reviewed 30 November 2011

We stayed for two nights on a Groupon deal that cost £149 for 2 nights B & B plus an afternoon tea for two. Our room (125) had views over the fire escape and roofs, that said it was quiet and the room was adequate, double bed ( bit firm for my liking), good sized on suite. The USP, the... More

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PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Guest, Thank you for expressing your thoughts following your recent stay with us at The White Swan Hotel. We truly value all feedback, and act on all customer suggestions and recommendations proactively. The management and staff will be delighted to read your sentiments regarding our “fantastic” afternoon tea and we are so pleased you enjoyed the towns of both... More

Susanner_11
Manchester, United Kingdom
Senior Reviewer
7 reviews
2 helpful votes
“Excellent Value”
4 of 5 stars Reviewed 29 November 2011

Went on the Autumn deal which included dinner, B&B and afternoon tea. Felt it was very good value for money. Staff nice and friendly. Afternoon tea wasn't exactly what I expected - bread was a bit dry and the crusts were still on. The cakes were tarts sliced into 2. Breakfast was also a bit of a let-down as it... More

Was this review helpful? Yes
PaulSmithGM, General Manager at The White Swan Hotel, Alnwick, responded to this review
18 December 2011

Dear Guest, Thank you for your review following your stay with us at The White Swan Hotel, Alnwick. We are delighted to learn that you enjoyed your stay with us on our popular autumn offer. I will be sure to pass your sentiments onto the rest of the management team. When you stayed in November we were offering various levels... More

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The White Swan Hotel, Alnwick Also Known As

  • White Swan Alnwick
  • White Swan Hotel Alnwick
Address: Bondgate Within, NE66 1TD, England

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The White Swan Hotel, Alnwick
Bondgate Within
NE66 1TD
England
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