Had a pleasant weekend break at this hotel despite mixed reviews. Although we left the hotel immediately after breakfast and returned only to change and go out again, the room was big enough and very clean and very quiet at night. The bathroom was nice enough, but the water pressure was pathetic, despite a massive showerhead you had to practically... more

We had dinner in the Olympic suite, the ballroom from the sister ship from the titanic. Sounds grand? Well it was lovely. However the romance of the room really wasn't used to it's full potential. Dinner was nice, but very average and badly presented. The room was set up for breakfast even though we were there for our evening meal... more

Great to return to Alnwick and the White Swan after 3 years. The update of the Hotel has been done to a very high standard which is very difficult when the Hotel was an old coaching inn. The creation of the Bistro and the Castle Suite (residents lounge) is a great improvement. The dinners in the Restaurant (2 nights) were... more

What a shame, this hotel could be so very good, unfortunately badly let down by scruffy and sloppy staff particularly breakfast service. Bedrooms are functional but not very clean, bathroom like wise, think it is about time bedrooms and bathrooms were given a bit of a refurb. We chose to dine out each night and found a very good steak... more

Stopped here for 2 nights in June - bed breakfast and evening meal. The hotel is in a good location situated in the heart of Alnwick with a handful of parking spaces in the car park to the rear of the hotel. Bedrooms were fairly decent, although the bath was very small and as previously mentioned, if you get a... more

We stayed for two nights (Fri / Sat) in room 213 on the top floor of the hotel facing onto Bondgate Within. There is no lift so we had to carry our luggage up several flights of stairs; the receptionist did offer assistance but we travelled light. The room was nice and clean and the bed was clean and really... more

Very disappointed that after booking the room with 10 weeks in advance they gave me a room (N 8) that probably was the worst in the hotel. It was ground floor level in a very busy street. Very noisy with the cars and people just walking and chatting, it was like staying in the street. Not been able to open... more

We stayed at the White Swan for two nights whilst attending a wedding held in the hotel. The rooms were nice and reception staff were helpful and polite. However, these are the only good points we found. The main course of our wedding breakfast was tiny and we were provided with two half full bowls of potatoes and two of... more

Very friendly staff; our two 7 year olds were given the run of the place, looked after by all the staff but in particular by Paul, the manager. Comfortable, clean room large enough for family of four, second 'z-bed' changed to more comportable one on request after first night. Large bathroom, (incl. four large and four small towels - we've... more