I give this hotel two stars with a heavy heart because the vast majority of the staff were lovely and made us feel very welcome, but it just isn't up to scratch. The room smelt a bit damp and was quite shabby - chips and scratches everywhere and masking tape holding the side of the bath together - and this... More

We booked this hotel bearing in mind the very favourable reviews on the Trip Advisor site, that I am a Best Western Rewards member, and the good adjacent location for looking around Knaresborough. Unfortunately, it seemed from the reviews that we were staying in a different hotel. In nearly 40 years in staying in hotels both professionally and for leisure,... More

Just stayed here for the weekend with my in laws. My father in law is disabled and we needed a disabled room with a wet room bathroom. We rang the hotel direct and booked this room. Unfortunately when we arrived we were told this room was already booked. The hotel could only offer us a downstairs room with no disabled... More

Warm and friendly welcome to the hotel, staff very helpful when ever asked. Room very spacious and nicely decorated. Was booked in for a mum to be massage on arrival, spa staff couldnt be more friendly and throughly enjoyed my relaxing massage. When my husband and i booked the hotel at short notice we did inform them that i had... More

This venue was a brilliant choice for our wedding reception. We stayed the night before and the night of our wedding and enjoyed first class treatment. There were a couple of issues on the day, but, as the bride there weren't many that I was aware of as the staff and guests sorted between themselves and the ones I was... More

Hotel is warm and inviting, staff are friendly and helpful and the Spa was so relaxing. The locally sourced food was cooked to perfection, with plenty of choice at both breakfast and evening meal. A perfect 3 night stay just the break we needed.

We have just returned from an overnight Spa break at the lovely Dower House Hotel. The break was booked as an early Birthday treat and what a lovely, relaxing treat it was! The Spa, whilst not huge compared to some, was perfectly lovely and the staff were friendly and helpful. As part of the Spa package we had access to... More

Feedback from our members following our recent holiday. "Hotel was excellent - best ever" "Hotel and food were both excellent" "Everything passed along with a friendly and happy atmosphere - most enjoyable" "Manager and staff were efficient, helpful and very kind".

Booked in for the 2 night spa break. Excellent spa facilities. All staff both in the hotel and in the spa were friendly, helpful and welcoming. Ate in the restaurant and found the food to be of a high quality and generously proportioned. Knaresborough is full of little boutique shops and although not a big place is ideal for shopping... More