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BEST WESTERN Dower House Hotel

Bond End, Knaresborough, Harrogate HG5 9AL, England
Hotel amenities
BEST WESTERN Dower House Hotel
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218 reviews from our community

Traveller rating
    77
    68
    30
    31
    12
See reviews for
Families
26
 
Couples
103
 
Solo
11
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leeds
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

We recently had our wedding reception at the Dower House and it was a wonderful day. There was some initial confusion with the rooms but this was soon forgotten about as the Manager Ken and his team excelled themselves on the day and everything ran perfectly. The location of this hotel was great for us as our church (St Johns)... More

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

Dear Mr Hardy, I just want to thank you formally for the wonderful time we had at the Dower House last weekend. Our reunion meeting was a huge success, and we received many compliments about the Hotel and all the staff. The service was superb from them all, nothing was too much trouble. The rooms were comfortable and the food... More

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Hants
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed for 3 nights on dinner bed and breakfast basis as part of my husband's 70th birthday celebrations. The staff were stretched to deal with a large group who dined in a separate room and service was rather slow for the rest of us. Room was fine and we really enjoyed the pool. Dinner menu was small but very interesting.... More

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Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 18 May 2013 NEW

We had two nights on tesco vouchers at this hotel. We have never stayed here before but had such a great time and would like to recommend it. Our room was upgraded and the welcome was great. I really liked the character of the building and our bedroom. felt intimate and interesting. lovely lounge and bar areas and fires always... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
19 May 2013

Dear godsquad58 Thank you for your feedback, we genuinely appreciate your kind comments, I have passed on to all the team. We look forward to welcoming you back in the future. Kind regards Ken Hardy General Manager More

Weston-super-Mare, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

I have stayed here many times, and always have a good stay. I often travel an hour out of my way to stay here on business. This last visit, on 27/3 was the best yet. Excellent Room (#3) and excellent breakfast. Staff brilliant, as ever. I even had a plate, cuttlery and a serviette given to me by reception when... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear MattBjetski It is always a pleasure to welcome back regular guests to the hotel. Thank you for your positive comments about your recent stays. We all look forward to return in May. Kind regards Ken Hardy General Manager More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

Having read some of the reviews on this site, some good, some not so good. I decided to try it for myself, Knaresborough is a hidden gem with a great deal of history. The Dower House was a wonderful find, A Georgian Listed building of great character. Beautifully clean, fantastic restaurant with a lovely view of the garden, rooms were... More

Was this review helpful? Yes 2
See 3 more reviews by thebeard97 for Knaresborough
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear thebeard97 Thank you for your kind comments that I have passed to the team. We look forward to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 April 2013

We were touring around looking for a new house in the area & came across this hotel by accident and we are so pleased we did. The staff are fantastic, so full of local knowledge, friendly and helpful, our room was recently refurbished and one of the best breakfasts you can hope to get, no swim suits for the pool,... More

Was this review helpful? Yes 2
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear ClSurrey We are delighted to read that you enjoyed your time with us, I have passed your comments on to all the team, positive comments always give us a real buzz. Exciting times ahead with the big move, do pop in and see us again Many thanks and kind regards, Ken Hardy General Manager More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 April 2013

I booked a spa afternoon for my husband and I. I am seven months pregnant and was very much looking forward to the "mum-to-be" 60 minute massage. My husband is training for a half-marathon and needed a deep-tissue massage. When I called to book I made both intentions very clear, and asked for the strongest woman to massage my husband's... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear Calli24 I am sorry your experience was not as you or we had hoped for, we take such feedback very seriously indeed. I know our Spa Manager has called and discussed your treatments and I do hope we will have the opportunity to restore your faith in us. We do genuinely care and receive so many great comments that... More

summer
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 April 2013

not stayed there yet BUT why do people not say if there is a problem when staying at hotels before they settle into a room or having a meal, seems so unfair to put a review on after the event, give managers a chance to rectify thing first if your not happy,

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
2 April 2013

Dear jac33 Thank you for your post on Trip advisor, we look forward to welcoming you to the hotel soon. Kind regards Ken Hardy General Manager More

Huddersfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 April 2013

We have stopped here numerous times and whereas the rooms have always been dated and the shower none existent only at best giving out a sad trickle, we have enjoyed our stays as the staff, food and communal areas have been of a high standard. However, on our last visit we had been offered " superior room no 31 "... More

Was this review helpful? Yes 2
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear Steve S Thank you very much for taking the time to give us your feedback, it is through our guest’s comments that we can improve on our standards and level of service we provide. I do appreciate your time on the telephone and we very much look forward to welcoming you back to the hotel in the future. Many... More

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Additional Information about BEST WESTERN Dower House Hotel

Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Knaresborough
Price range (per night): INR9,159 - 10,483
Official Description (provided by the hotel):
BEST WESTERN Dower House Hotel is as full of character as it is convenience, when you're not enjoying a good nights sleep, you can relax in our recently refurbished Imagine Health & Spa with a swim, treatment or work out.You'll not only enjoy the sights and sounds of the traditional market town of Knaresborough, but also the opportunity to take in beautiful river walks and historical landmarks such as Mother Shiptons Cave and the Castle ruins ... more   less 
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BEST WESTERN Dower House Hotel
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