Attending a function at the hotel on arrival the reception staff explained the set up for the evening and opened the function room for us to set it up. Staff friendly and very helpful. Room clean and warm with additional heating as the weather was bitter. As there were many attending the function the bar was very busy before the... More

Hotel easy to find. Check in quick and simple. Hotel reception / bar area fine. Bedroom bit old fashioned but fine and decent sized tv and bed. All clean and tidy. Bed comfy and had a good sleep which I did not think I would get as corridor fire doors noisy. Food was ok apart from I orderd a medium... More

We stayed at this Hotel on the 22nd & 23rd March over at the weekend as a shopping break for my wife; the Hotel is well placed for Bluewater Shopping Centre only 5-miles away. The hotel is easy to find, straight off the Motorway, past the Hotel a small walk away is a small pub and other amenities. We had... More

I stayed at the Manor Hotel for 2 nights whilst working locally. The location is great & easy to find. My room was comfortable and clean with a good wifi signal. I ordered room service both nights and the food was decent but nothing out of the ordinary. Parking & wifi are complimentary and there is a gym on site... More

Hotel, location, room, cleanliness is all good. I went to the restaurant & my food was shovelled onto a plate, from a canteen type setup by one of the waiting staff. The food was over cooked, even the noodles, which were like mush. The stir fry veg was gloopy... Probably the worst meal I've had in a hotel.

I recently had to stay close to bluewater and this hotel came u via a website and how glad I am that this hotel was chosen. Every aspect of my stay from check in my bedroom restaurant bar were all just fantastic . The most striking aspect was the attitude of the staff and I would never stay anywhere else... More

Nice hotel with pleasant staff only 15minutes drive from Rochester , we went for Dickenensian Christmas weekend , food was good and the bedroom very comfortable , service was good helpfull staff. Nice bar area .

We stayed over at the weekend as we were attending a function and thought the hotel as a whole was of a high quality,the check in was very efficient and all staff were extremely polite and helpful.They seemed very busy on Saturday but that didn't seem to affect us in anyway,their standard was still high compared to other hotels we... More

The reception area was attractive and up to date, Reception staff very friendly and efficient. Bar staff efficient. BUT room was hugely dated, with fixing holes from something that had been removed from the wall evident. We had two armchairs either side of the luggage rack, facing the bathroom door. The toilet had not been flushed since the previous guests... More