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All 3 Hythe hotels »

Mercure Hythe Imperial Hotel & Spa

4.0 of 5
Princes Parade, Hythe CT21 6AE, England
Hotel amenities
Ranked #1 of 3 hotels in Hythe
3.5 of 5 stars 278 Reviews
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278 reviews from our community

What travellers say about this hotel
  • Sea view(11)
  • Very good(11)
  • Little tired(4)
  • Friendly and helpful(3)
  • Dinner bed(3)
  • Pool area(3)
  • Swimming pool(3)
Traveller rating
    57
    88
    61
    37
    35
Only show reviews for Family (68) | Couples (113) | Business (29)
Date Rating
timeswriter
london
Senior Reviewer
6 reviews
6 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

Stayed here overnight on the way to France, just the one night so only tried the evening meal and breakfast, food was excellent and the service superb, being on my own for a business trip it gets a bit lonely at times, so the reason I am writing this review is to say a special thank you to the staff,... More

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arthurh
Grantham
Top Contributor
95 reviews
67 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

I stayed here purely because of its location, and having read many previous reviews nearly changed my mind but as they were so mixed decided it may be an older quirky hotel which some will like whereas others much prefer modern bed box type places. Very pleased I went with my instincts and enjoyed my stay. It is an older... More

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rachel186311
Canterbury, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Was given this hotel Spar break as a Christmas present very disapointed. The heating in our room did not work the bathroom radiator worked but went off at 9pm and never came back on. House keeping gave us a grotty electric fan heater! Curtain fabric torn, very shabby finish to room, dead flies in the light fittings,the room was very... More

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summerbird o
London, United Kingdom
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

My partner and I booked a spa weekend with the hotel through an intermediary. We looked up the reviews here before we went, so were aware of the renovation work had been carried out last year, and were looking forward to modern facilities. Well they weren't modern. We were placed in a double room with a seaside view and you... More

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Posted by an Accorhotels.com traveller
Canterbury, United Kingdom
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

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mary s
kent united kingdom
1 review
5 of 5 stars Reviewed 23 January 2012

We have spent A few new years at the imperial everyone was very good, but this year excellent. Great staff great food great entertainment. From the Sawle and Neely families More

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Fran Ruano, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review
25 January 2012

Thank you for your kind words, they are very much appreciated and all the team will be delighted to hear that you enjoyed yourselves. We looking forward to welcome you back very soon. Kind regards-Fran Ruano More

L5ABW
Bristol, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

Hotel set in a lovely location - able to walk to the seafront. Had a great sea view from our room which was clean and tidy and had everything we required. Nice relaxing bar area and outside seating area. Lovely spa treatments. Light and fresh dining area. Would use this hotel again. More

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Fran Ruano, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review
25 January 2012

Thank you for your kind words, they are very much appreciated and my team will be delighted to hear that you enjoyed yourselves and we made your visit to Hyhte memorable and we shall certainly look forward to welcoming you back. Please remember to always check out our own web site where we guarantee the best rates and deals available.... More

clive s
hythe
1 review
5 of 5 stars Reviewed 11 January 2012

We have used this Hotel for New Years Eve many times before with a party of friends which has always been enyoyable,but this year they excelled. The new concept of dining in the main restaurant and dancing in the ballroom upstairs to a great resident live band was" spot on" The whole party agreed the evening was a huge success.and... More

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Fran Ruano, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review
15 January 2012

Thank you for your kind comments and compliments, I am delighted that you enjoyed the Gala Dinner and look forward to welcoming you back in New Year Eve 2012 again. Due to the positive feedback, I am very happy to confirm that next year we will organize the event as in 2011, with the live band in Marston suite. kind... More

prettytoffee
Posted by an Accorhotels.com traveller
kent
Reviewer
3 reviews
12 helpful votes
4 of 5 stars Reviewed 4 January 2012

I was pleasantly surprised at the standard of the hotel having read various reviews. + Clean Very welcoming - but without feeling intrusive Lovely room although exec room and at the back - would have preferred to have paid less and had sea front with view however good location within the hotel, Dog friendly Wonderful location for a real walk... More

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Fran Ruano, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review
15 January 2012

Thank you for taking the time to write a review about your recent visit to Mercure Hythe Imperial Hotel and Spa in Hythe, I’m delighted that you enjoyed your stay and we have noted your comments about the food offer for New Year Eve, the restaurant was open for our 5 course gala dinner and a special menu was avalaible... More

Posted by an Accorhotels.com traveller
1 review
3 helpful votes
3 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

I have been visiting this hotel for the past 35 years. Since being taken over by a chain, the service and standards generally have not been as good. The hotel is undergoing refurbishment and, therefore, some rooms are somewhat shabby (not chic!) as no repairs are being made, pending updating. The magnificent grounds have been somewhat depleted as they have... More

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Fran Ruano, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review
15 January 2012

Thank you for your comments and I am particularly pleased that you found our hotel facilities as good as always. I have noted your comments regarding the renovation and the nenovation of the rooms. We have got a 3 years renovation project, which will include all the bedrooms however we are carrying out a light make up of some of... More

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Mercure Hythe Imperial Hotel & Spa Also Known As

  • Accor Hythe Imperial
  • Hythe Imperial
  • Imperial Hotel Hythe
Address: Princes Parade, Hythe CT21 6AE, England

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