We went for a celebration meal with family and friends so cannot comment on the hotel aspect. The staff were welcoming and friendly, a quality that I consider important. Even with a 3 year old running round we were made to feel very welcome. The food was good too. It has a nice relaxed ambience and the inner workings of... more

The guest house is a lovely restored old mill and the location is terrific. Just a short walk across a field to the canal towpath. My wife and i stayed there one night on the way home from a conference. Our room was in the cottage alongside the mill itself and although everything was clean and everything worked, the place... more

This place is a joke. I should have walked when the way to the room, and a fire door, were blocked by a large pile of old bedding. The radiator didn't work so the room was absolutely freezing. I mentioned it and was told the heating would be turned up. Turned on would have helped. The lack of a TV... more

Staff didn't seem trained, were dithery & clueless. Room - wallpaper off the wall, broken shower, blocked drainhole, no shaver socket, no wardrobe. TV reception hopeless. Comfy & warm room though. Evening/night was noisy with a big party - were told about it before booking, but were told we wouldn't hear it, but we were kept awake with thudding music... more

Very rude and greedy owner, complained about our late coming (our plane was delayed) and put us into the smallest room on the SECOND floor wıth a baby pram that could not fit through the coridor and also wanted to charge us for our 8 month old son. Did not bother to help my disabled husband to carry the bags... more

The pictures on the internet were very misleading! We expected a quaint, friendly, nice, NORMAL B&B!! Current owners very rude and did nothing to make stay pleasurable! Rooms scruffy, but linen clean. When asked what was for breakfast told "it would all be on a plate, leave what you don't want". Within seconds of arriving told would be fined if... more

Booked several rooms - bookings were lost, or rooms changed from doubles to singles (no apologies given to us for any of these problems). Rooms were tiny, with slapdash decor, cheap furniture, crumbs in drawers and nowhere to hang clothes. Can't fault the location which is gorgeous. This could be one of the best B & Bs in the country,... more

The rooms in this hotel are clean, but extremely basic, dated and cramped. However, the service we encountered and the way management spoke to us was without a doubt the rudest and most diabolical customer service we have ever experienced. more

The room was very small and cheap looking and some very basic furniture smelt of damp. The bathroom was incredibly small, the floor had damp patches on it and the shower looked as though it had seen it's last days. The hosts were very strange people. The breakfast was OK but small portions - you had to have cooked breakfast... more