I had a voucher from Travelzoo for a 3 course meal for two with Prosecco for £29. The choice of food was great, the portion sizes were good too, definitely stuffed. The staff did seem to leave us on our own a lot as we had already paid and after the meal no-one came to check everything was ok so...
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Dear Guest
Thank you for writing a review for the White Horse, Hertingfordbury.
We are very pleased that you enjoyed your dining experience in the Garden Room Restauarant and wish to revisit the hotel.
Kindest regards
Guest Releations
White Horse, Hertingfordbury
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A few months ago friends came to visit us and stayed in the White Horse Hotel. We all dined together in the restaurant on the Saturday night. It wasn't great! The food was mediocre at best and our friends were not impressed with the cleanliness or amenities of their rooms. Our friends wrote a letter of complaint - wanting the...
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Dear Guest
Many thanks for taking the time to write a review for the White Horse, Hertingfordbury.
I am very pleased that you were impressed with the changes to the White Horse. We always take customer feedback seriously and use it to improve the guest experience.
It is always good to here that our hard work and on going improvements...
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We were looking for somewhere to stay in the area, and the White Horse Hotel was recommended by another hotel. The front of the hotel looks very attractive, an old coaching house, with a pub and restaurant. My heart sank when we drove to the back to park, a rather unattractive motel- looking block. My spirits were immediately lifted on...
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Dear Guest
Thank you for reviewing the White Horse, Hertingfordbury.
The White Horse, Hertingfordbury has a very traditional feel to the old coaching inn exterior and the interior has been refurbished to a high standard with out the loss of the ambiance and feel of the traditional inn.
Our hotel was refurbished in late 2011. The Restaurant, Lounge, Bar and...
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If you are looking for a man size meal, well cooked, well presented that comes piping hot at a reasonable price then this is your kind of place to eat. Where my wife and I enjoyed a most handsome and enjoyable 3 course dinner from an extensive menu on a Travel Zoo Voucher.
That said, to my opinion the restaurant...
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Dear Sir
Thank you for placing a comment on Trip Advisor for the White Horse, Hertingfordbury.
We are very pleased that you enjoyed your meal in The Garden Room Restaurant.
Moving forward we hope to delevlop a calandar of events for the hotel and hold themed events as mentioned in your review.
Once again, thank you for your comments
Kind...
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we stayed for two nights via groupon offer, the hotel is well run with helpful and pleasant staff Lisa went out of her way to make our stay special.The rooms are modern and clean.We had a very large bed in a large room.The restaurant was very busy .The food ok big portions No problems with getting the two glasses of...
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Dear Mr and Mrs Draper
Many thanks for reviewing the White Horse, Hertingfordbury.
Our team pride themselves on making each guest feel special and thank you for the special mention for Lisa - we will pass on your comments to her.
Next time you are visiting hertfordshire I do do hope you will return to the White Horse, Hertingfordbury.
Kindest...
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We stayed for one night as we were visiting friends in the area before flying back to the US the next day. Overall we were happy with our stay, the rooms were clean, modern with flat screen tv and new bathrooms. Only small items are the beds and pillows are a bit hard and flat.
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Dear Guest
Many thanks for taking the time to write a review for the White Horse, Hertingfordbury.
We are very please you enjoyed your stay with us and hopefully if you return to the UK you will return to the White Horse for a longer stay.
Once again many thanks for taking the time to review us
Kind regards
The...
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Like many other reviewers we stayed at The White Horse Hotel via an excellent Groupon offer. Having read the reviews we requested a room at the back of the hotel to avoid the noise of the Christmas party celebrations and I am pleased to report that not a Slade or Wizard tune disrupted our sleep. Our room was very clean,...
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Dear Mr and Mrs Sheehan
Thank you for the taking the time to write a review for us on trip advisor.
As you state in your review one of the best things about the hotel are our welcoming staff who strive to make our guests stay enjoyable.
We do hope you return to the hotel in 2012 and we look...
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Nice and renovated hotel. My room - 11 - was small but others are quite large. Wifi worked properly. Very clean. We had dinner two nights: service a bit slow and nothing special, but i can't really complain either. Just keep in mind is far from downtown Hertford and there is nothing around. I
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Dear Guest
Thank you for you comments regarding the White Horse, Hertingfordbury.
I am please that you were satisfied with the hotel and restaurant.
The hotel is in a village location with the centre of Hertford less than a mile away. We are also very close to Welwyn Garden City and Hatfield so there is quite a lot to do...
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I took my husband away for his Birthday back in October, what a throughly lovely family hotel. We had a cream tea as part of our weekend package, there was so much of it we shared it with others that were in the lounge with us. The staff were really friendly and could not do enough for us. There was...
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Dear Guest
Many thanks for taking the time to write a review on the White Horse, Hertingfordbury.
We are very pleased that you enjoyed your stay with us in December and we look forward to welcoming you back to the hotel.
Kindest Regards
The Team at the White Horse
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We recently bought a deal on Groupon to stay at the White Horse Hotel for 2 nights B&B with afternoon tea and two glasses of champagne for an absolute bargain price. This hotel is in the middle of no-where but is within 5 minutes drive or Hatfield of Hertford which provide some great shopping areas.
The rooms were spacious and...
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Dear Guest
Many thanks for taking the time to write a very detailed review for the White Horse, Hertingfordbury.
The hotel has just finished its bedroom refurbishment which is the final stage of the refurbishment works which have taken place this year.
We look forward to welcoming you back in the future.
Kind regards
Stuart Pringle
General Manager
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