I made last minute booking for NYE and only afterwards saw what other people said about this hotel. Been quite concerned about going there but... Only after arrival I realised that AA marked it with 3 starts and, considering this, it was very good hotel and overall stay. It’s true that rooms are in urgent need of makeover. On the... More

My 2 night stay was exceptionally mixed!! My room was very small, rather shabby and the bathroom was miniscule with loo, handbasin and a shower. It was quite a walk from the reception, with 2 lots of steps, a walk outside, then through the restaurant and up a staircase. Breakfast was lovely! I was unable to get out of the... More

Stayed last night in a four poster room. Clean, tidy and spacious but in great need of a re vamp, very date. Bath leeked, taps were mouldy and did not match and jacuzzi bath squirt holes were rusty too! Room very cold. Staff lovely and service and food excellent. Not stayed at a macdonald before but don't think we will... More

warm greeting from receptionist. first room was full of damp, second room had rat droppings in the cupboard (which actually contained a hot water tank and was not a wardrobe) and the third room (the honeymoon suite!!) was cold, damp and no hot water. decor is very dated - peeling wallpaper and scuffed paintwork throughout. food in the restaurant was... More

I had to stay in this hotel recently after a mistake with my booking at another hotel. I was only staying for one night, but if I had been staying for longer I would have cancelled the booking. Firstly though I had a very warm welcome at Reception, but after that it went down hill. The room that I was... More

The hotel is nice but nothing special, the room was clean but had some faults, and the food was good. however what made our stay brilliant and my overall rating so high was the receptionist who was helpful above and beyond the call of duty. she needs a rise!! More

I stayed in this hotel for one night, The room decor was very dated, The room was quite cold the TV did not work very well and it had very few channels.The shower head was blocked up with limescale so the water flow was of no use and I was unable to use the shower. The breakfast was OK but... More

We have had the opportunity of using this hotel several times this year and have been totally pleased with it on each occasion. Yes it looks a bit tired from the outside, and indeed, there are parts inside which need attention and although there are no facilities it really is a very pleasant hotel with lovely gardens. We have done... More

We stayed at the Bobsleigh for one night in July. The hotel itself is in a decent location and although some people might see it not being in the centre of Hemel Hempstead as a disadvantage, we found that this resulted in a nice peaceful night's sleep. Although the rooms were looking a bit dated, the cleanliness was excellent and... More