I was looking for a convenient hotel for the Tring/Hemel Hempstead area on a budget. Location is good & quiet, about 15 minutes outside of HH and easy access on to M1 & M25. Plenty of free parking. The room was warm, comfy and did everything I needed it to. Don't need contempory fixtures & fittings to get a good... More

Dreadful start to a 2 night stay. The postcode, on my booking confirmation, was wrong. I called the hotel and they could not give me directions but gave me an alternative postcode. I arrived after a further 10 minute drive. There were 2 fairly small carparks, which were full. So I had to park in the overflow carpark in a... More

I booked into here with work as a hotel of last resort. My previous experiences with best western hotels have been far from favourable! However I found the room of more than acceptable quality. But what really made the stay was the friendliness of the hotel staff. The only reason I have not given this a 5 star rating was... More

Stayed for a night, had really nice meal in the bar. Room was large, clean, overall was a nice place More

We went to attend a friend' s wedding and it didn' t dissapoint the service and food was first class. Wished we could stay longer and enjoy the greenery and location. More

I stayed here October for one night Put in the block on the left from the reception, room a little worse for ware shower not good at all but the noise from the water pump was something else I was woken up at 2am by this banging from someone flushing there toilet...so ok it's not the ritz but this was... More

I stay at this hotel in september 2011 Rooms are good and clean. Breackfast staff no good as they did not speak english or they dont like serving the customers properly. Breackfast room very dirty. Reception staff were very bad training, unfriendly and no manager around to complain and, not enough with this, when I return to my room I... More

The overall experience was not great, Attitude of some of the male staff did not make me feel at all welcome. A smile would have helped in welcome. Restaurant service and friendliness was very good. Bar staff were very good and again I felt welcome. I beleive the management are the ones who need training in manners and friendliness. I... More

The location is really good but the rooms are only alright. The room we were given was rather small and did not live up to the photos on the internet. The staff were friendly enough but you just got the feeling that they were just there to earn a living and weren't particularly hospitality orientated. In addition the mattress on... More