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All 1 Chandler's Cross hotels »

The Grove Hotel

5.0 of 5
London's Country Estate, Chandler's Cross WD3 4TG, England
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4.0 of 5 stars 271 Reviews
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271 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • West wing(4)
  • Glasshouse restaurant(4)
  • Car park(4)
  • Golf course(3)
Traveller rating
    115
    63
    37
    24
    32
Only show reviews for Family (48) | Couples (93) | Business (47)
Date Rating
Nelsongoose
Hemel Hempstead, United Kingdom
Reviewer
4 reviews
12 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I have stayed at the Grove before and can not get enough of this hotel. We have always had amazing meals in the Glasshouse and this time was no exception. Be careful before ordering tea or coffe after the meal though as drinks are very expensive.Our room was overlooking the carpark but there was no outside noise due to the... More

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Louise4
Edinburgh
Senior Reviewer
6 reviews
29 helpful votes
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I booked this at the last minute from the hotel directly for £215 B&B without having time to read the reviews on Tripadvisor. I am glad I didn't because the reviews may have put me off staying at what is an excellent hotel! I was in a basic room overlooking the car park, but it was spacious (huge king size... More

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Theresa R
Newmarket, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

Everything was lovely about our stay at the Grove apart from the weather! Not the fault of the hotel of course, we just thought the grounds looking amazing and would have loved to explore them further. The room in the Mansion House was absolutely devine with a four poster bed and tasteful furnishings throughout (very old meets new but in... More

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gurj1979
Essex
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I booked this hotel after weeks of research as I wanted to book a surprise for my mums 60th birthday. Most of the reviews on this website were positive but there was a negative review which had recently been posted however I decided to ignore it. The hotel itself is beautiful, reception and concierge were fantastic. We decided to eat... More

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TheGrove London'sCountryEstate, General Manager at The Grove Hotel, responded to this review
19 January 2012

Dear gurj1979, I believe this matter has already been addressed offline, however to reiterate, I was very concerned to read your comments. Please be assured that all our chefs adhere to strict hygiene regulations and as part of this, all wear hats. Once again, please accept my sincere apologies and I do hope we may welcome you back to The... More

Lj39
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 15 January 2012

Stayed here for one night as birthday celebration. Got good last minute deal . Location great and room very nice, spacious, nice products and very clean. Comfy bed! Spa disappointing and not 5 star quality. Jacuzzi not working. Pool cold. No loungers available so Nowhere to sit as was extremely busy. Drink in glasshouse bar good. Staff friendly and helpful... More

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TheGrove London'sCountryEstate, General Manager at The Grove Hotel, responded to this review
17 January 2012

Dear Lj39, Thank you for taking the time to post your review. Having discussed the points you have raised with the team I wish to add the following comments. We had a temporary fault with the chlorine levels within the Jacuzzi, which I am pleased to report was swiftly addressed and is now in full working order. As I am... More

EVSAO
IOW, UK
Reviewer
3 reviews
10 helpful votes
5 of 5 stars Reviewed 12 January 2012

Unlike many hotels in London this a real pleasure to visit. Rooms beds bathrooms decor all to a high standard. Food is fantastic and there are plenty of trained staff that insist on making your stay enjoyable. Also a particularly good choice as a work related venue. Top marks. More

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J M S
Northwood, United Kingdom
2 reviews
4 helpful votes
1 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

This restaurant with its buffet food is grossly over priced. The best food items are those which require no cooking. for example cheeses and smoked salmon. The quality of cooked items is below standard with poor vegetables and meat of indifferent quality. If you have to sit on the lower level it is necessary to negotiate several steps while carrying... More

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James
London, United Kingdom
Contributor
11 reviews
19 helpful votes
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

We had visited The Grove before for lunch and always said that we would stay over at some time and give it a try, using all the facilities. From reading Tripadvisor we were expecting some slack service standards given perhaps the size and potentially corporate aspects of the hotel. This was not the case at all. Firstly, check in. Only... More

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TheGrove London'sCountryEstate, General Manager at The Grove Hotel, responded to this review
12 January 2012

Dear James, Thank you for taking the time to post such a positive and detailed account of your stay at The Grove. I am delighted that you have experienced first hand the relaxed and genuine service we pride ourselves on and proved that you shouldn't always believe what you read. I hope we may welcome you back in the very... More

bettiblu
London
Senior Contributor
24 reviews
16 helpful votes
2 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

We spent one night here. It started badly when there seemed to be some doubt about whether we could use the gift voucher (which said 'any day') was possible to use. We had to wait for a call to confirm this. The property is beautiful and in a gorgeous setting. The lounges are lovely and the rooms are very well-appointed.... More

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TheGrove London'sCountryEstate, General Manager at The Grove Hotel, responded to this review
6 January 2012

Dear bettiblu, Thank you for posting your review. I will follow up the points you have raised with the team and hope that we might welcome you back in the near future to experience The Grove, to the high standards we pride ourselves on. More

GianniniM
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

I can't believe some of the reviews I've been reading here about The Grove. It just goes to show how over-privileged and pompous some people are. I cannot believe those people who won a night's stay and were offered another free night, and were still unhappy! Get a life!!! Unbelievable. It really made me chuckle to read them say its... More

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TheGrove London'sCountryEstate, General Manager at The Grove Hotel, responded to this review
6 January 2012

Dear GianniniM, Thank you for taking the time to post such a positive review. As a regular guest, I am thrilled that you continue to enjoy The Grove with your family and notice all the added touches we aim to deliver to make your vist to The Grove an exceptional experience. I look forward to welcoming you back again soon. More

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The Grove Hotel Also Known As

  • Grove Chandlers Cross
  • Grove Hotel Chandlers Cross
Address: London's Country Estate, Chandler's Cross WD3 4TG, England

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