My third stay as a single for a night. Staff pleasant and helpful. Bar area welcoming. Room was clean, bathroom likewise. Tea making facilities were fine. Breakfast excellant. The rooms do tend to be on the warm side and being an old hotel, the window ventilation can be interesting. Hardly think that Alton's lack of nightlife is down to the... More

Not often I write a review but this place really does deserve one, let's start with the positives the building looks fairly nice on the outside, bar and lobby areas also. Plus the free parking behind is perfect considering this is right in the center of town. The breakfast was very nice considering it was included in the room price,... More

Value for money. We stayed just one night to break our journey on a Bank Holiday weekend. And I'm glad we did. Set in the middle of town but quiet enough, friendly staff and a superb bedroom with separate area for sitting watching TV. Booked a few days before so got a bit of a bargain price. Food in a... More

I needed an inexpensive spot as my center for visits to nearby nature reserves. Quite by chance, I booked this old English Inn which was lovely. I believe special pricing might have been in effect. The room was clean and comfortable, though the pub crowd got a bit noisy and could be heard from my 2nd floor spot. The staff... More

Very welcoming and helpful on checking in. Hotel clean and comfortable. Quiet at night, despite room overlooking high street. Good food and wine at reasonable price. All in all, with the spring offer it was excellent value for money.

Visiting Family in the area over the Bank Holiday week end, we decided to try the Swan for Sunday Lunch. We booked a table for 5 in advance, for 1.30 and on arrival had to search around to find someone to direct us to our table. A woman, who I assumed to be a manageress, pushed rudely past our party... More

We use this hotel frequently for work and the rooms are generally very good. They are large, well furnished and because it is an old building there is some real character. But, sadly the food lets the whole experience down. The kitchen struggles to cope with parties greater than 4 and the food is of only reasonable quality and usually... More

My wife and I stayed here for one night with our small dog. We were given a nicely refurbished room with comfortable beds and although the view from our window was limited to say the least, we did not mind as we had been given a room which the hotel had earmarked for dogs! We all had a comfortable night.... More

Stayed for two nights in December, stayed in room 5 or 6 on top floor and had loads of room and although the bathroom was slightly dated it was a very nice room. For what we paid it was unbelievable value. The restaurant at night was excellent and breakfast was o.k in the mornings. All the staff could not have... More