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All 17 Southend-on-Sea hotels

Holiday Inn Southend

4.0 of 5
77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
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Holiday Inn Southend
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Most recent review
5 of 5 stars Reviewed 18 June 2013
spirit1210 London
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102 reviews from our community

    Trip type
Traveller rating
    43
    27
    14
    12
    6
Date Rating
London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Business trip, service with a smile, beautiful food and wine, very clean new comfortable room, adequate facilities, great front desk staff, they cannot do enough for you. I am sitting in reception watching a reception manager deal with a large group of people - Staff name Naz, excellent attitude, very good role for him, his courteousness, attitude and can do... More

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
19 June 2013

Dear Guest, Thank you for your feedback, I will ensure that Naz see your comments. We are glad that you had a good stay, and we hope to have you back as a guest again in the future. Kind regards, Vicky Graves HR Manager More

Luton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 11 June 2013

Myself and around 8 friends stayed at this hotel the weekend just gone for my friend's 21st birthday. My friend booked the hotel and I must admit when he said Holiday Inn I did think 'ergh could have booked a Premier Inn' - slightly biased as I used to work for Premier Inn. However I have to say that I... More

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
12 June 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience and we hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

London, United Kingdom
Top Contributor
60 reviews 60 reviews
53 hotel reviews
Reviews in 50 cities Reviews in 50 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 9 June 2013

We stayed a night after a late flight into Southend airport - turn right out of the terminal and the hotel is less than a 5-minute walk away. The night receptionist was efficient and very thorough. Our room was a decent size with all mod cons, complimentary biscuits and multifarious lighting options. We stayed on a room-only deal but there's... More

Was this review helpful? Yes 1
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
10 June 2013

Dear Guest, Thank you for your feedback. We hope you had a good stay and that we have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

Ramsey, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 June 2013

Stayed here for a very early flight the next day, literally a 4 minute walk. Staff were nice and friendly. The bar and restaurant at the top of the hotel have good views over the airfield. I ate at the restaurant which was good and there were some cheaper options as well as being able to push the boat out,... More

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StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
10 June 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience in the restaurant and enjoyed the food and your stay. We hope to have you back as a guest in the future. Kind regards, Vicky Graves HR Manager More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 of 5 stars Reviewed 4 June 2013 via mobile

Stayed at this hotel last night. Upon check in there was no reservation for me which then took another 15 mins to sort out. I had booked the room with in-house reservations. The receptionist said they would put back the sofa bed in my room which was made up even though I was a single traveller. They never did put... More

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StevenJBrazil, Guest Relations Manager at Holiday Inn Southend, responded to this review
5 June 2013

Dear Guest, Thank you for taking the time to feedback on your visit. I’m sorry you experienced issues with your room and that all your concerns raised where not rectified to your satisfaction. We were busier than originally anticipated in the restaurant as bookings picked up very quickly. Your feedback has been shared with the team to ensure we learn... More

St Albans, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 June 2013

This hotel was good value for money: airport parking was going to be £40 for 4 days and a room for 4 of us was £99. The staff were great, the common areas were nice and the children loved the view of the airport (which wasn't noisy at all). Parking is right in front of the hotel and it is... More

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StevenJBrazil, Guest Relations Manager at Holiday Inn Southend, responded to this review
5 June 2013

Dear Guest, Thank you for taking the time to feedback on your visit. I’m sorry you experienced a delay with your check in and that the comforft of the bed did not meet your expectations. I do hope you will give us another try in the future. Kind regards More

Ottawa, Canada
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 June 2013

Chances are that the only way you are getting to Southend is if your Easyjet flight comes here. If it does, don't try and hop the late train to London, stay at this Holiday Inn instead. Walk out the front doors of the sirport, turn right and there it is, only 100 meters away. right across from McDonalds, if you... More

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StevenJBrazil, Guest Relations Manager at Holiday Inn Southend, responded to this review
5 June 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience with us, and will pass your comments onto the team and Katie, We hope to have you back as a guest in the future. Kind regards More

Birmingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 May 2013

After a particularly awful stay at the Hilton in Croydon, the Holiday inn Southend felt like a welcome break! Soft bed and choice of soft or firm pillows as is the case with all holiday inns. With this hotel being pretty new (7 months according to one of the receptionists) there isn't anything to complain about in terms of the... More

Was this review helpful? Yes
StevenJBrazil, Guest Relations Manager at Holiday Inn Southend, responded to this review
5 June 2013

Dear Guest, Thank you for your feedback. We are delighted that you had a great experience with us. We hope to have you back as a guest in the future. Kind regards, More

London, England, United Kingdom
1 review
2 of 5 stars Reviewed 30 May 2013

Was pretty dissapointed with my stay at the hoilday inn, Considering the price.... After paying for an executive room i didnt find it partically great. Im not sure the difference between a standard and executive apart from the price!!? There was a mini bar you had to pay extra for ( £4.50 for a beer, £2.50 for a can of... More

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StevenJBrazil, Guest Relations Manager at Holiday Inn Southend, responded to this review
5 June 2013

Dear Guest, Thank you for taking the time to feedback on your stay. I'm sorry the experience failed to meet your expectations and our usual standards. We take all evacuation procedures very seriously and will fully investigate until we are satisfied for our guests and staffs safety, which fortunately we were able to advise on during your visit. With regards... More

England
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013

I have stayed a number of times since this hotel opened and is my first choice when visiting the area. Staff are friendly and the service good - although, as I have family in the area, I very rarely eat anything other than breakfast at the hotel but on the odd occasion that I have eaten (snack or dinner) the... More

Was this review helpful? Yes
StevenJBrazil, Manager at Holiday Inn Southend, responded to this review
29 May 2013

Dear Guest, Thank you for taking the time to feedback on your stay. I'm sorry your breakfast experience failed to meet your expectations and our usual standards. The breakfast team have been spoken to so that we can continue to improve on the service we offer. We look forward to having you back again in June. Kind regards Vicky Graves... More

 
 
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Additional Information about Holiday Inn Southend

Also Known As:
Holiday Inn Southend Southend-On-Sea, Essex
Address: 77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
Phone Number:
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Southend-on-Sea
Price range (per night): ₹4,742 - ₹8,616
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more   less 
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