The room was actually quite nice but the restaurant and the staff spoilt it. We had a busy day and got there at 7pm to be told "eat before 7.30 or after 8.30". We were tired so quickly showered and dashed in to the restaurant which only had 12 people eating but could seat about 60! It didn't get busier!... More

Checked in for a weekend to visit some friends in Chelmsford. Car park is through a barrier that does not look like way in. Nice large reception with trendy carpet and furniture. Girl in reception was really nice and let us check in early whilst we explored the town. Good location, 10mins walk into town. Room was good size, clean,... More

have stayed at this hotel a number of times when working in the chelmsford area. I have always been aware it is predominantly a business hotel, however I haven't had a problem with this until my last stay. I was treated like a second class citizen at this hotel, my advice is if you want a warm welcome and enjoyable... More

Stayed on a saturday night following a party near by. Very easy to find. Hotel is amazing very trendy looking without the massive price! Room was huge and very modern. bathroom very clean. Bottle of water by the bed was a nice touch, not usually seen unless in london! Found the staff helpfull and friendly. Would recommend to anyone and... More

So far as the hotel is concerned it is exactly what you would expect of a 3 star medium size ‘business’ type hotel. Reasonable size clean room, large TV etc etc. Few nice bits like a free bottle of water by the bed (nice touch and something you sometimes don’t even see in 4 star hotels). I also forgot my... More

Have just had 2 nights at this hotel. We stayed previously two years ago. It is now beginning to look a bit scruffy. Carpets on the stairs, upper landing and in the bedrooms are not cleaned properly. There is a lot of dust and dirt round the edges and the skirting boards are definitely not dusted. Chair on the landing... More

Made two stays of 4 nights. Modern hotel with contemporary decor. Rooms much larger than I expected, although the feeling of space is enhanced by having the side of the bed very close to the wall. No lift, but bags were carried to my room on request without expectation of a tip. Only problem was Internet access. Free wi-fi was... More

I have stayed at this hotel for the last 5 years not thru choice but a client of mine has an annual golf day and always books & pays for about 10 rooms for his customers and suppliers.Everything seems to be an effort for them,they never make you welcome and are very rude and obnoxious.Fortunately the guy that books and... More

We stayed at the Atlantic Hotel last weekend for a friend's wedding and even though the check in time is not until 3pm, Jenny the receptionist when we checked in at 11am let us into the room right away and with a smile! That's what I call helpful, great customer care. Thank you so much for making our lives so... More