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Holiday Inn Brentwood

4.0 of 5
Brook St | M25, Jct 28, Brentwood CM14 5NF, England
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Ranked #5 of 6 hotels in Brentwood
3.5 of 5 stars 75 Reviews
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75 reviews from our community

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Traveller rating
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Date Rating
Dawntyler
Lincoln, United Kingdom
Senior Contributor
22 reviews
5 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

my sisters suprise 60th party was held here and most of the family stayed here the party and the arrangments made with the hotel to suprise my sister went realy well all the staff were aware of it and carried it off brilliantly. The breakfast and the staff were realy helpfull as there were a lot of us and children... More

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Sean B
Dartford, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 February 2012

We recently had a great stay here, even after reading a few of the past reviews! Quite frankly didn't see any evidence to support the claims! Thank you for looking after my family and I we will most certainly return again More

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NorthernMonkeyUK
England
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed 15 January 2012

Good location just off the M25, with plenty of parking, and about 2 miles from the centre of Brentwood. Staff are polite and provided for everything I asked. The gym / swimming pool etc are good. Improvements required: - the hotel charges to access WIFI. - the food is hit and miss in terms of quality, and is overpriced, with... More

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JvS van Spengler, General Manager at Holiday Inn Brentwood, responded to this review
17 January 2012

Dear Guest Thank you for taking the time to post your feedback following your recent stay. I am delighted you found our location and facilities to be convenient and that you enjoyed the attentiveness and service of our team members. I also very much appreciate your comments in regards to some suggested improvements. I can assure you that your comments... More

sehiel
Reviewer
3 reviews
5 of 5 stars Reviewed 12 January 2012

Stayed here for one night with my wife and two children just before New Year, room was ready with sofa bed for the kids, Staff were very polite and professional especially the restaurant staff, would definitely stay here again. More

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IRees, General Manager at Holiday Inn Brentwood, responded to this review
13 January 2012

Dear Guest Thank you for taking the time to advise of your stay at the Holiday Inn Brentwood. It is always a pleasure to learn that the hotel team were successful in delivering a great experience. Thank you Ian Rees More

cash23
Bristol, United Kingdom
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 8 January 2012

we had a night from hell dident get asleep untill 4 in the morning, me and my partner were treated like crimanals, 3 security men confronted my fionce, for walking from my freinds room to our room, then people screaming and banging on our door, the rooms were basic for the price they charge, bath room was gruby, HOTEL FROM... More

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IRees, General Manager at Holiday Inn Brentwood, responded to this review
13 January 2012

Thank you for your feedback regarding your recent stay at the Holiday Inn Brentwood. At the outset please allow me to express my sincere apologies for the inconvenience caused through the disturbances that you describe during your stay at the hotel. I was concerned to read of the issues that you raise within your comments, specifically relating to the disturbances... More

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dgrbleu2
Leicester, United Kingdom
Top Contributor
98 reviews
88 helpful votes
4 of 5 stars Reviewed 1 January 2012

Stayed one night for business. Breakfast good, room comfortable, decent bar. Fitness area including pool, sauna and steam room were excellent. Convenient to M25 and surprisingly quiet in the room. Experience was as expected, really... More

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IRees, Manager at Holiday Inn Brentwood, responded to this review
9 January 2012

Dear Guest Thank you for taking the time to advise of your stay at the Holiday Inn Brentwood. It is always a pleasure to learn that the hotel team were successful in delivering a great experience. Thank you Ian Rees More

Carlos C
Frankfurt, Germany
Contributor
13 reviews
4 helpful votes
3 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I've been there on a 4 days business trip. This place is a little over average considering the price range. It is somewhat older but has obviously seen some renovations, e.g., the bar and the restaurant. Also my room on the "executive club etage" was quite good although far away from luxury. They have a gym which is quite good... More

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IRees, General Manager at Holiday Inn Brentwood, responded to this review
29 December 2011

Dear Carlos C Thank you for taking the time to review your stay at the Holiday Inn Brentwood. The comfort and enjoyment of all of our guests during their stay is most important to us. I am disappointed that you did not enjoy your breakfast during your stay, this is normally an area we receive great feedback about, with such... More

LondonKazza
London
Top Contributor
76 reviews
85 helpful votes
3 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

Stayed here for 3 nights on business. The hotel was tidy and pleasant though the rooms are in need of some renovation (moudly silicone repairs in the bathroom, damaged power sockets, curtain coming off rail) The mattress was very comfortable. The room in the wing was quiet, despite being close to the main road, apart from when a bunch of... More

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IRees, General Manager at Holiday Inn Brentwood, responded to this review
29 December 2011

Dear LondonKazza Thank you for your feed back concerning your stay at the Holiday Inn Brentwood. I am sorry that you were disappointed with regard to your overall experience and with regard to your feeling of not receiving value for money. I would like to reassure you at the Holiday Inn Brentwood we share a passion to deliver a great... More

Haribo16
Peterborough, United Kingdom
Contributor
14 reviews
7 helpful votes
4 of 5 stars Reviewed 21 November 2011

Stayed here as very good location as was on a nightout to the Sugarhut in Brentwood! Great stay, ideal location only £6 in taxi to the center. Rooms nice and clean and staff very friendly! Would definitely recommend! More

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IRees, General Manager at Holiday Inn Brentwood, responded to this review
24 November 2011

Dear Haribo16 Thank you for taking the time to advise of your stay at the Holiday Inn Brentwood. It is always a pleasure to learn that the hotel team were successful in delivering a great experience. Thank you Ian Rees More

Urchin02
Bonn, Germany
1 review
1 of 5 stars Reviewed 2 November 2011

Unfortunately, I stayed here last Saturday night with my 3 children, as a "pit stop" on a long cross-Channel drive. Around midnight we were woken by shouts and swearing, slamming of doors, rattling of our room door handle, and scuffles in the corridor, which, despite the efforts of 3 security guards, continued until 3.00 am. Disruptive guests are apparantly becoming... More

Was this review helpful? Yes
IRees, General Manager at Holiday Inn Brentwood, responded to this review
9 November 2011

Thank you for your feedback regarding your recent stay at the Holiday Inn Brentwood. At the outset please allow me to express my sincere apologies for the inconvenience caused through the disturbances that you describe during your stay at the hotel. I was concerned to read of the issues that you raise within your comments, relating to the disturbances you... More

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Holiday Inn Brentwood Also Known As

  • Brentwood Holiday Inn
Address: Brook St | M25, Jct 28, Brentwood CM14 5NF, England

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