Service was fantastic. I arrived on the coldest night of the year and the check in desk immediately offered for a heater to be put in the room right away to warm up room quicker. In the morning I was in no rush to get to breakfast, but 15 mins before service stopped a member of staff knocked on my... More

I stayed at this hotel with my partner for 2 nights as we had a wedding to attend close by. The hotel was of the usual good, basic standard of any premier inn. But the service was outstanding and made it go from a standard hotel to an exceptional hotel. We arrived at the hotel and was greeted with a... More

booked room as we were going to a wedding the hotel itself was lovely and clean very helpful and friendly staff ,breakfast was to die for ,but unfortunately one thing let it down there was no bath only a shower and im sorry to say that at the end of a very lovely and busy day all i wanted to... More

Like most Premier Inns, the Freeport Premier Inn is operated in a friendly and efficient manner. The loication, at the junction of the main road to Stansted, is ideal for anyone using it as a convenient overnight stop prior to onward air travel. More

I arranged a birthday trip for my grandson Jack, who has autism.The staff had met Jack when we booked the room and we were surprised and delighted to find that our room had been decorated with birthday balloons, banners and other decorations,along with a birthday card and some sweets for Jack.We had a delicious meal next door at Fowler's Farm... More

Stayed here for two nights in November. The rooms were immaculate and I wanted to steal the bed it was so comfortable. The staff were always polite and cheerful. The whole facility was clean and tidy and free tea and coffee as well. Couldnt have asked for better experience. Definately stay at Premier again. More

Reception staff good but lobby stank of fresh cigarette smoke as if someone had been smoking inside. Check in ok. Room was smaller than other Premier Inns I have stayed in and there was an extra bed in there which made the room very restricted for space. There was excretia in the toilet bowl and ON THE SEAT. My wife... More

A really nice friendly and welcoming place to stay. The staff were very attentive, friendly and extremely helpful. The room was very clean and quiet and breakfast was excellent ( apart from having to wait for cooked veggy sausages. ) I would recommend this hotel to anyone. More

Close to Freeport Shopping Village, we stayed here when flying from Stansted Airport just 15 or so minutes down the road. Room was clean, comforatble and a reasonable size, staff were helpful. Nice stay. More