Stayed on a Saturday night. Was expecting the rooms to be a little dated but was disappointed that we had no hot water, the shower did not work and the mugs for the coffee and tea were dirty. Most of the staff were excellent with the exception of the owner who was exceptionally rude. Right in the middle of town... more

Stayed here at the end of April with my husband and grown up children. Can not fault the excellent customer service. Made to feel very welcome. Stayed in the newer part of the hotel and felt that the rooms were very comfortable and of a high standard. Breakfast was excellent with a range of options. The two vegetarians in the... more

I was worried about staying here as I had booked 5 rooms for various members of my family to stay the night before a wedding which was being held elsewhere. I actually called the hotel beforehand as I was worried about the reviews I had read. We all ate there in the eveing and the food was of a good... more

When we arrived the hotel receptionist was lovely, really friendly and helpful. We ate in the hotel restaurant that night and the food was delicious. All the staff were extremely helpful. The room was shabby and needed a thorough update, but all in all we had a lovely stay. more

Hotel has just been taken over and having paid £25 for a double rrom with breakfast was slightly worried. Bed linen was of very good quality, towels were large and thick and with a lovely breakfast included I would happily recommend this hotel to anybody that is staying in the area or had a wedding to go to at Leez... more

We were booked in here with a large group for 2 nights, for a wedding not far from Stansted. Having then seen some pretty awful reviews here I was concerned that the hotel would be terrible. However, I was pleasantly surprised to find it not bad at all, and there were no major complaints from anyone in our party. The... more

Booked in for a week. left after three nights tried to get a better roomfrom day one. Room 6 is noisy, 1/2am taxis and talking. Half a window only to other rooms, told by staff it was the worst room in the hotel. Three cracks in toilet, under lid of toilet seat never been cleaned, black disgusting mould in corners... more

We stayed here after my daughter's wedding arriving about 10pm, spent half an hour at the desk with credit card details etc etc even though it had already been booked earlier, and then again in the morning another half hour doing the same thing we had done with the credit cards the evening before - just hope they havent charged... more

Dirty, dingy, dated worst hotel I have ever stayed at. On the first night we were in a family room which was frayed around the edges to say the least. The TV remote did not work we complained to the receptionist who said they would fix it...they did not. We were promised when booking one of the best rooms well... more