We stayed on a Travelzoo deal although we only live 45 minutes drive away. Staff are extremely courteous and helpful - a mention to Ray on reception and also the brasserie staff.Our upgrade was to a spacious executive room. It was so quiet too - wouldn't believe you were right next to the A1. Our meal in the brasserie was... More

We had a brilliant stay at the Aston Hotel. The staff were courteous and friendly and the we couldn't fault the service. Our room was comfortable, clean and spacious. We ate in the restaurant on the Friday evening - plenty of choice and a well-presented, tasty meal. Prices were a little high perhaps but certainly not overly expensive and the... More

We got a two night deal at the hotel and were very surprised what good value it was. On arrival at the hotel we were served toasted teacakes and coffee while we waited for our friends. We were checked in by a very friendly receptionist and were given a room upgrade as an extra surprise.The bedroom was very comfy and... More

i have stayed at this hotel about 7 times, it has always exceeded the level of service I would expect for the price, much better accomodation and service than equivelant travel lodges or premier inns. The staff are brilliant. They really excelled last week when they had a disaster regarding the electricity and hot water. They called me and had... More

I stay at this Hotel twice a year for 3 nights each visit and for the price and location I dont think it can be beaten.The rooms are spacious and clean, a massive bed, a fantastic power shower and the staff are very friendly and helpful.The restaurant is very good value and all the food is cooked fresh, I hate... More

I stayed here for 2 nights and was very happy with everything. The room was very nice, the staff were very helpful and pleasant and the breakfasts were very good. There was nothing negative about my stay. More

Stayed here as part of a two night package through travel zoo. Did not get coffee and Pastries on arrival or lunch as per the deal we paid for. Hotel was empty and we felt as though we should not be there. Reception staff very unfriendly and uninterested, dining room staff much better and very polite. Rooms ok and free... More

While staff were very helpful here, my one night business stay was such that I would not use it again. There were problems with the IT booking system, as it did not represent what the occupancy was. I was assigned a room and asked to double check if it was already occupied. In fact, when I entered the room it... More

A good hotel if you are on business in this section of the north-east. It's certainly a step up on the usual chains, spacious and a good shower, although the en-suite was a bit small. The walls are thin - don't anticipate a private romantic evening here! Dinner was OK - pleasant service and reasonable food and very clean but... More