After many and varied hotel stays, this was our first experience with drive-through check-in, which was quick and efficient and saved us from getting out into the cold. However, we missed the oven of warm Otis Spunkmeyer cookies in the lobby. This Red Roof has one of those wonderful coffee machines that have been disappearing from other Red Roofs where...
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The place is worn and old. My room had holes in the bathroom wall, worn and torn carpet. The desk chair was ripped and split open (photos available as proof). Red Roof must have found the furniture on tree lawns. When I reserved the room Red Roofs site said 15% discount for AAA members, well you get no discount! The...
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Run! Do NOT walk away!!! Do yourself a favor and book elsewhere! This place is filthy, filthy, filthy!!!!! Room was dingy, carpets stained, musty old beds, sheets threadbear, towels the same, bathtub was coming apart from the wall surround. Worst of all was that we both got horrible BED BUG BITES!!!!! and have had to see two doctors and pay...
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Dear valued Guest,
Sorry to hear we fell short of our goal of 100% satisfaction. I did review your feedback with my staff and will confirm we have an action plan in place to ensure this does not happen again in the future. We take guest comments very seriously and have had your room 209 professionally inspected by DB Termite...
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My family stayed here over Labor Day weekend and chose it over our usual affordable accomodations partially because of the reviews. But when we arrived, we were disappointed to find out that the pool is outdoors (it appeared to be indoors on the web site) and it was closed. This was one of the reasons we switched motels -- but...
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Dear Guest,
We had a storm pass through and damaged our Inn. We had damage to our pool, building and roof. However, we have fixed the pool, installed a new roof, installed new siding, painted all doors & door frames. I apologize that you thought we had an indoor pool. If you are in my area again, please call me...
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The queen sized beds were very comfortable, and the sheets were clean and dry. I have experienced sticky gross sheets and musty smells. Not at this hotel. Truly the value was there. I don't see any roaches or other rodents hanging about. The hotel room is very clean and the beds are super comfy.
I believe that this hotel and...
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Dear Guest,
Thank you for your comments. We will consider your suggestion about placing families closer together so not to disturb other guest in the hotel. I travel often and can appreciate your suggestion as it relates to noise.
Again, we appreciate your feedback and look forward to seeing you again at our Inn.
Sincerely,
Kenny
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This was an older hotel but we were suprised at how well it was taken care of. We are very budget minded and this was perfect for our family. No frills but just what we needed for a weekend stay. The breakfast was great and the staff was very nice. It was also with in walking distant of shopping and...
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Dear :
I appreciate your comments regarding your recent stay at the Findlay Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.
I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive...
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I stayed here for a Saturday night stay to attend a local bicycle tour - wanted to have ability to start our ride early in the morning as soon as the route opened. I hadn't stayed at a RedRoofInn since my college days - I had always remembered them to be a good value - basic but clean and reliable....
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Dear I appreciate your comments regarding your recent stay at the Findlay Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.
I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to...
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After a long day of travel we could not make it to our regular hotel and stopped in Findlay and chose the Red Roof. This was an error, there are much better motels in the area. The coupon rate of $44 only with cash seemed reasonable. The drive up was satisfactory and the parking lot appeared secure. The check in...
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Dear Valued Guest,
Thank you for your feedback. I am sorry for the delay in responding, but with the laps in time I bring you and our future guest’s good news. As of Feb ’11 we now offer Super King rooms. In our Superior King rooms we offer; in-room coffee, iron, ironing board, microfridge, Free Long Distance, Free WIFI. We...
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45 Reviews
16 Reviews
17 Reviews
