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University Plaza Hotel and Conference Center

2.0 of 5
3110 Olentangy River Road, Columbus, OH 43202
Hotel amenities
Ranked #89 of 139 hotels in Columbus
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    3
    7
    3
    2
Date Rating
pertrisha
Sarnia, Canada
Contributor
17 reviews
1 helpful vote
3 of 5 stars Reviewed 11 November 2011

First, kudos to management for reading and responding to these reviews. I believe that shows a commitment to the property and a concern for visitors stay. The location is very convenient to the university however I must agree with other reviewers - peeling wallpaper, stains on the bathroom door, overall in need of a facelift. The buffet breakfast was better... More

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WannaRetire
Altamonte Springs, Florida
Contributor
11 reviews
8 helpful votes
4 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

My son and I stayed here over Labor Day weekend, as we had tickets to the OSU-Akron football game. The hotel is a bit dated; a local cousin believes it was a Sheraton or a Hilton back in its "glory days". All-in-all, not bad for the money - the room was clean and comfortable, the breakfast buffet was tasty and... More

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alwayssummer82
Cleveland, Ohio
Senior Reviewer
7 reviews
2 helpful votes
2 of 5 stars Reviewed 20 October 2011

I was debating between this place and a nearby HIX. This hotel was $120 and the HIX was about $125 with a AAA discount. The reviews about the breakfast made me decide to come here, but given the general quality of the rest of the hotel and my room, I'm not really sure it was worth it. The room is... More

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Tomand
Youngstown, Ohio
Contributor
19 reviews
5 helpful votes
3 of 5 stars Reviewed 25 September 2011

This hotel is OK, not outstanding. It is close to the Ohio State campus. It has a great breakfast buffet. The rooms are fine, but could use a little renovation. There is nothing wrong with this place, but there is little to get excited about. More

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Spyros Tabone, General Manager at University Plaza Hotel and Conference Center, responded to this review
27 September 2011

Thank you choosing to stay with us. We are an older property with a renovation that was completed 8 years ago. We are continuing to keep high standards of cleanliness and our complementary full hot breakfast buffet does add to our value as we look forward to our next renovation. We thank you for your comments and looking forward to... More

kjf7658
Windsor Ont.
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

We were there for a softball tournament and enjoyed the hotel. The rooms were clean and staff was very friendly. All the facilities were good and the hot breakfast was excellent with a great assortment. More

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Spyros Tabone, General Manager at University Plaza Hotel and Conference Center, responded to this review
14 September 2011

It was a pleasure having you as our guest. We are very happy that your experience with us was a pleasant one. We strive for 100% guest satisfaction. If your travels bring you back to our area we would love to see you again. More

Sleepy787
Bedford, Pennsylvania
Reviewer
3 reviews
3 of 5 stars Reviewed 26 August 2011

Wall paper peeling. Bath tub looks old and dirty. The front desk rang the phone at 3:00 a.m. so when it rang again at 5:00 I was able to answer it right away because I never got back to sleep after the first call. Nothing but static on the phone. The house staff does a good job cleaning but the... More

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Spyros Tabone, Manager at University Plaza Hotel and Conference Center, responded to this review
1 September 2011

As the General Manager of the University Plaza Hotel I would like to extend my sincere apologies regarding the experience you had while staying with us. We had a board in the phone system that went bad and as a result the phone system was randomly calling extensions. We have since replaced the bad board and we are no longer... More

TwoGrays
Inverness, Illinois
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 30 July 2011
2
people found this review helpful

We were very concerned about chosing this hotel basis other reviews. But it was close to OSU and it promised a lot for the money so we risked it. As we drove up to the property we seriously considered driving by. The outside needs a serious facelift. The lobby needed a good vacuum and common areas, especially the ceiling tiles... More

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Dhavekost
Medina, Ohio
Senior Contributor
36 reviews
2 helpful votes
3 of 5 stars Reviewed 16 April 2011

Average in all areas.....Not sure what I was expecting. It probably was a nice hotel 20 years ago, but it is in need of a total refresh. Very value oriented! So you will get what you pay for. More

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Spyros Tabone, General Manager at University Plaza Hotel and Conference Center, responded to this review
7 September 2011

Thank you for your feedback regarding your stay here at the University Plaza. We are constantly striving to maintain the cleanliness of our hotel and also complete repairs that directly affect our guests. We depend on your feedback and we appreciate your continued support when your travels bring you to our area in the future. More

MichiganJim2009
Michigan
Senior Contributor
27 reviews
23 helpful votes
1 of 5 stars Reviewed 29 March 2011

Horrible. Filthy. Carpet Stained. Slept with socks on which I threw out before I left. Glass window was actually slimy and windows screwed shut. A/C was NOISY and couldn't get a good room temperature or a goods night sleep. Bathroom smelled and was dirty. Forget the restaurant, go anywhere else. Awful ! Awful. More

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Spyros Tabone, General Manager at University Plaza Hotel and Conference Center, responded to this review
7 September 2011

We appreciate your feedback regarding your stay at the University Plaza Hotel. We apologize for your experience at our property. I wish I had the chance to move you to another room resulting in a much more enjoyable stay. To avoid such an experience for future guests our rooms are deep-cleaned on a regular basis along with daily housekeeping service.... More

whirledwanderer
mount pleasant
Senior Contributor
35 reviews
103 helpful votes
3 of 5 stars Reviewed 7 August 2009

stayed here during the Quilt Surface design symposium. was ok but not brilliant. best thing was the delightful cemetery next door. quiet neighbours with fascinating names More

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University Plaza Hotel and Conference Center Also Known As

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Address: 3110 Olentangy River Road, Columbus, OH 43202

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