We stayed in early April as a large group for a family event. I travelled with my wife and 3 children. Overall I would say that the facilities were excellent. Room was clean, washrooms were clean, etc. For the price we paid, I was expecting much worse, but I was pleasantly surprised get get a suite in such a low... More

I needed a single overnight to avoid a long drive to an early business meeting. Weather was threatening and I opted to drive to Columbus the night before and avoid potential late season snow problems. My meeting was on north side and near to this Hotel. I have stayed at "Plus" rated facilities before but this was over the top... More

I've been staying at this hotel 1 to 3 times a year for the past 10 years. We've had a few minor problems, but this stay sucked! We got to our room, and the Toilet was plugged. Called the desk, and he came an plungged it, as well as gave us towels to clean up the water on the floor.... More

Overall this hotel is pretty good, but this last stay there was a shortage of towels. Each room had two towels. There were five of us. I kept being told to come back. I checked 3 times for towels. I was given 3 bath mats because no towels were available. I ended up going to Target and purchasing 3 sets... More

At check-in we were told the room was clean but they would need to bring up towels. We went to dinner returned 4 1/2 hours later no towels, no toilet paper and nothing to be done till am. horrible ser.

The room is outdated. We had no heat. Upon inquiring about fixing the heat, we were told the maintenance worker was out of town. The hotel was full, so they offered to put us up at their sister hotel in Worthington, but we were at the hotel with other people. They offered us a full refund if we stayed at... More

My family stayed here in January 2013 and booked multiple suites. I will provide snippets and some details. Outside stone on the outside of the newer building raised my expectations when I was checking in, but were fairly soon somewhat dashed. I'd try the Hilton next time in Columbus-Polaris area. Large Suite with in-bedroom whirlpool and huge shower - Very... More

I just happened to stumble upon this hotel with so many other big name hotels in the area. I wanted to see what the "suite" qualified as. The rooms are very large and spacious. A little outdated but easily overlooked due to the size and value of room. Indoor pool was wonderful as well as the hot tub! The free... More