Dear Guest, Though you feel like the staff doesn't care, I can assure you that my owners and I do. I would have loved the opportunity to address this with you personally as to allow us to speak with staff members involved to correct their actions. I'm very sorry to hear you had this experience when you stayed with us... More

Dear Traveler, Thank you for sharing your comments from your recent stay with us. I am sorry the cleanliness was not up to standard. We strive to maintain an excellence in cleanliness and this matter will be discussed with the housekeeping staff. Cleanliness is a top priority for us and will be addressed immediately with the staff members. More

Dear Traveler, Thank you for your comments. We strive to maintain a clean and comfortable environment for our guests. I'm very sorry to hear the breakfast was not up to your satisfaction. A new waffle machine has already been ordered we are just waiting for delivery. We will do what it takes in the future to ensure product availability, it... More

I'm sorry your recent stay was not up to your expectations. We appreciate your comments and will use them to continue to improve the quality of our guests stay. Thank you for taking the time to share your concerns. More

Thank you for taking the time to share your comments with us. It's wonderful to hear the cleanliness is up to your expectations. That is very important to us to keep that maintained above standards. We will address the maintenance issue concerning the window and room condition, as well as having housekeeping follow up with the pillow concerns. We value... More

Dear Guest, I'm sorry to hear of your dissatisfaction with your stay at our hotel. We strive to maintain clean, comfortable rooms. Once the room had been changed and we followed up with you we thought you were happy. I'm sorry that was not the case and wish we could have made it up to you during your stay. We... More

Thank you for taking the time to comment on our hotel. I apologize for the condition of the room furniture. With-in the coming months we will be undergoing a renovation to include a furniture upgrade with a new desk and chairs. I hope you allow us the opportunity to serve you again when your travels bring you back to our... More

Thank you for bringing your concerns to our attention. We apologize and understand your frustration. The property has an upcoming renovation planned to include room furniture. I hope you will allow us the opportunity to make it up to you the next time your travels bring you through the area. Regardless I want you to know your comments have been... More