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Comfort Inn North Polaris


Hotel class 2.0 of 5
8400 Lyra Drive, (formerly Baymont Inn), Columbus, OH 43240
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Reviews you can trust

84% Recommend
4.0 of 5 stars 19 reviews
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By trip type
All (19)
[ Date ] [ Rating ]
Great
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5 of 5 stars
Rochester, New York
10 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Location was great, walking distance to restaurants, right off highway but set back off road so it was quiet. Walking distance to miniature golf. Short drive to shopping. more

Management response from
Coolpuhl3, Hotel General Manager

Thanks for staying with us, and for the high marks. We appreciate you taking the time and telling everyone about this great location.

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5 of 5 stars
Columbus, Ohio
22 Sep 2009
1/1 found this review helpful

We met with nearly 100 of our fellow Corvette owners for the National Corvette Caravan that gathered around the country and traveled to Bowling Green, Kentucky on 9-3-09. We worked with Ms. Pat Bright at the hotel to arrive at a very favorable rate for our guests and the provision of breakfast for all. We filled nearly 50 rooms and... more

Management response from
Coolpuhl3, Hotel Manager

What an awesome review. It is certainly rewarding to see our hard work and planning paid off, and that your stay was top notch. You were a great group to have at the hotel. Thanks for making the extra effort and sharing your satisfaction with everyone.

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5 of 5 stars
Westerville, Ohio
10 Sep 2009 | Trip type: Business

I have used this hotel on several occasions and have always had excellent service. The staff is friendly and eager to help, and the sales department is outstanding. The rooms are clean and well-maintained and the price is extremely reasonable. I would highly recommend them. more

Management response from
Coolpuhl3, Hotel General Manager

Thank you so much for the compliments. We try to reward everyone with excellent service, clean rooms and great value, and we're glad you enjoyed it. Thanks for sharing your experience with us.

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5 of 5 stars
Barboursville, WV
24 Aug 2009 | Trip type: Couples

We have stayed in this hotel several times in the past few years and this time is the only time I have any complaints. Some kids were running up and down the halls kinda late. The toilet seat had some brown scum around the hinges which could be seen when the lid was down Also, the spa which I really... more

Management response from
Coolpuhl3, Hotel General Manager

Thank you for your high marks. We really appreciate it. Also, thanks for your patronage. Your comments for our housekeeping department will be forwarded so that that can be improved upon.

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3 of 5 stars
Ohio
21 Jul 2009 | Trip type: Family

Stayed a night after visiting relatives and chose this hotel as I have twin 4 year old sons and it was relatively cheaper than the surround Polaris hotels and it had a pool. I got a deal online for about $100 for the night and we stayed on the second floor. The hallways smelled like cigarettes and our room smelled... more

Management response from
Coolpuhl3, Hotel General Manager

Thank you for your comments regarding your stay. Thanks for your compliments on our amenities. Unfortunately some smokers still think that smoking in a non-smoking room is not that big of a deal. We do charge a penalty fee for smoking, but the smoke is still left for the next guest. We will continue to better communicate with our associates...

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2 of 5 stars
PA
10 May 2009 | Trip type: Family
0/1 found this review helpful

I am usually a big fan of the Comfort Inn so when looking for a suite for a Mother's Day gift I thought this would be the perfect place -- located within walking distance of great restaurants and the Polaris mall. I was, however, in for a big disappointment. From check-in the service was mediocre. After getting my keys and... more

Management response from
Coolpuhl3, Hotel Manager

I'm sorry we did not live up to your, or our high standards. We are ranked in the top 10% of all Comfort Inn's for guest satisfaction and in this instance we're sorry to have disappointed you. Your room should have been better stocked and everything in working order. Our response should have been to get you restocked with toilet...

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4 of 5 stars
noblesville, indiana
10 Mar 2009 | Trip type: Family

We visited Columbus mainly for my sons birthday so we could hang out at COSI for the day and swim in the hotel's indoor heated pool. We were pleasantly surprised at the cleanliness, room decor, and free breakfast. They even had a hot tub that my husband and I enjoyed while watching the kids splash in the pool. We went... more

Management response from
Coolpuhl3, Hotel Manager

Whether we receive compliments or suggestions, we appreciate your feed back. We are proud of our indoor pool. Most of the time it is under utilized and we're glad you could enjoy it. We our proud of our cleanliness and glad you noticed. All your nice comments about the hotel and the area are greatly appreciated.

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2 of 5 stars
Ohio
8 Jan 2009
0/1 found this review helpful

The hotel was very nice and for the most part we were very pleased, however, we stayed on New Years Eve, and ofcourse stayed up and rang in the new year. At 8:30 A.M. we get a knock on our door from the maid service, waking us up. We weren't alone. They knocked on all the doors around us as... more

Management response from
Coolpuhl3, Hotel General Manager

We're glad you enjoyed your New Year's Eve with us and thank you for the feedback. It is frustrating getting a knock on the door early in the morning, especially after a long holiday evening. Posting the "Do Not Disturb" sign on the door is a great way to communicate your wish for privacy. We will also be sure to...

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4 of 5 stars
Columbus, Ohio
2 Jan 2009 | Trip type: Family

2007, 2008, 2009 were brought in at the Comfort Inn. We enjoy spending the evening at Magic Mountain (New Year's eve party for families) next door, walk back to hotel, swim and enjoy the hot tub until 10:00. Bring in the New Year in the comfort of our room. Having breakfast ready for us in the morning is a pleasure.... more

Management response from
Coolpuhl3, Hotel General Manager

Thank you for your patronage over the last three years and kind comments about the facility and staff. Magic Mountain is a great family destination and a great, safe way to break in the new year. A perfect fit with our indoor heated pool and great breakfast.

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5 of 5 stars
Piqua, Ohio
12 Nov 2008 | Trip type: Couples
2/2 found this review helpful

My husband and I were on a small getaway for our wedding anniversary, and after staying one night at a nightmare hotel a few miles south, we checked out early and found this amazing hotel. Check-in was fast and easy, and the girl working at the front desk was VERY friendly and professional. We used the pool/hot tub several times... more

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Comfort Inn North Polaris Also Known As

  • North Polaris Comfort Inn
  • Comfort Inn Columbus
  • Columbus Comfort Inn
Address: 8400 Lyra Drive, (formerly Baymont Inn), Columbus, OH 43240