This is not as palatial as some Comfort Suites. The lobby is small and the desk clerk had a skimpy little tank top which definitely was not the corporate uniform. The breakfast was not as spectacular as other CSs, having prepared egg patties, but we left fed. Will probably stay again because of proximity to interstate. More

we stayed at this hotel in july. there was a group in the hotel who were very rude!!! the parents did not watch their kids. the desk staff were great and had to put up with a lot from the group. the staff did a great job. the pool and hot tub were very nice and the pool room very... More

I picked this hotel because we needed a convenient place to stay off the highway for one night on our way to Indianapolis. The location looked good, and it had received overall decent reviews (none of the hotels off the highway got amazing reviews). I should have known it was a bad sign when we stepped into the hotel and... More

Their customer service was the worst I'd ever experienced! The people behind the dest where the most unfriendly people I've ever dealt with. We did not have maid service for 2 days. We had to call and ask for it!!!! The rooms where not as clean as they should've been. Several people in our group had bugs in their bathroom,... More

We have stayed in other Comfort Suite's and loved it.This one was terrible,staff was unreliable.We had to go to the desk and ask for clean towels and for them to clean our room. This was the worst time ever. We will not be back to this Hotel again. More

We were here with our girls softball group and this hotel provided us with all of our needs. The girls loved the pool and hottub and the breakfast was the best we have had during our travels. The room was a little small but it was extremely clean. We allways check for bed bugs, and there was none. The staff... More

Very impressed by this hotel! i don't think that i've ever stayed at a cleaned hotel nor a hotel with such a friendly staff! I especially liked the clerk debbie, and the manager, they really cared about us, and made sure everything went well with our stay. We will always stay at this hotel whenever we visit columbus again! More

Check in was very easy, and accurate. We were a little dissapointed the pool was down the first night, but was fixed the next day, these things happen. Our room was very clean and comfortable, The hotel passed the bed bug check. Breakfast was the best we have had on our travels. This hotel offers sugar free syrup for the... More

I've stayed here more than once and was very pleased. Things have changed. Understand there a new owner. Arrival day, 2 staff members were smoking just outside the front door. Guests should not have to walk past smoking employees to go in the front door of the hotel. The pool was down--understand things happen, but still disappointing. A dirty rag... More