This place is a dump, in the heart of a red light district. Filthy, smoky, disgusting, I was afraid I was going to get bedbugs or my dog was going to get fleas. Other guests looked to be mainly prostitutes and their clients. Avoid at all costs.
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We reserved a non-smoking room for two nights. Arrived late evening and checked in. Staff was friendly enough. BUT our non-smoking room might have been labeled non-smoking but it had definitely been smoked in. There was a big burn in the sleeper sofa mattress and the bed, sofa and carpet all reek of smoke. We asked for another room and...
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"I recently received a copy of your review of the Extended Stay America Columbus - East. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.
I do appreciate the opportunity...
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My wife and I stayed here for a weekend getaway. The price was right, so we booked it. The room was clean, except for the chair in the corner which had a large dark stain on it. We didn't sit on it. There was a slight odor to the room, but we remedied it with 94 cent air fresheners and...
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Well first off the hotel didn't have any regional sports networks so I couldn't watch any indians, red or pirates games. Second they charged $5 for internet then when you sign in they ask you to pay $15 for usable internet. Third the room was small and dingy looking.
Then all I heard from 8 pm to midnight every night...
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"Thank you for taking the time to review your recent stay at Extended Stay America Columbus - East. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
The experience you described is truly regrettable. We strive to ensure that our guests have an...
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Everything was going fine until I woke up the next morning and found a bed bug in my bed! I immediately got dressed and left.
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"I recently received a copy of your review of the Extended Stay America Columbus - East. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
The resurgence of bed bugs is not just a challenge for hotels, but...
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This "hotel" was considerabley less than satisfactory. I spent all of 5 minutes in the room before high tailing it to another hotel on another side of town. First to get to my room #109 on the first floor I had to go up stairs then downstairs and around a corner. The hallway I entered smelled like reaking garbage. Enter...
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