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All 12 Cleveland B&Bs / inns »

Emerald Necklace Inn

18840 Lorain Rd., Cleveland, OH 44126
Hotel amenities
Ranked #9 of 12 Cleveland B&B and Inns
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    1
    0
    2
    5
Date Rating
jnlarmendariz
Boston, Massachusetts
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 11 January 2012

This place is unique in that is also operates as a tea house. The staff was very helpful and friendly. THe rooms were more than comfortable and the food was great. My wife and I always choose to stay at B&B's and this one did not disappoint. THe price is compatible with a good hotel and the service, room, bed... More

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398Disappointed
Lakewood, Ohio
1 review
1 helpful vote
2 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

In late August, Early Septemer I booked a room for Dec. 24 and 25 and an additional room for Dec. 25 and by the time I was done talking with the owner we agreed on many pampering opportunities for about 8 people all together, along with a wonderfully sounding Christmas dinner, and of course breakfast. So she knew this was... More

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Gale M
San Mateo, California
1 review
1 of 5 stars Reviewed 23 November 2011

I made the mistake of calling to book a reservation there before I read the reviews. I gave them my credit card number on the phone to hold the reservation not knowing about their outrageous cancellation policy. They did not inform me of this over the phone and I immediately cancelled upon learning of this policy, several weeks before my... More

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KansasHebes
Mason, Ohio
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed 6 August 2011

We stayed here for the second time recently. The service was good, the room was nice and the tea was excellent (bought some in the adjacent store to take home). Our only significant complaint is that the quality of the breakfast could be upgraded. Positives: the tea, fresh fruit and jam were good. Negatives: The quiche, the slice of ham... More

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sherry330
Petaluma, California
2 reviews
1 of 5 stars Reviewed 30 March 2011

We were going to stay here for 5 days, and the lady seemed very nice on the phone. We were coming in town for my dad's operation. The date of his operation was postponed, so we needed to cancel the date we were coming in town. This was done more than 48 in advance of our scheduled arrival. We were... More

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Gloria Kemer, Owner at Emerald Necklace Inn, responded to this review
6 April 2011

Our cancellation policies are written on all our literature and website and specifically state: All cancellations must be made at least seven days prior to your reservation date for rooms or private parties or you forfeit your reservation costs. In the event of a cancellation within the appropriate time frame, a gift certificate will be issued good for six months... More

tuthill
Cleveland, Ohio
1 review
1 helpful vote
1 of 5 stars Reviewed 29 March 2011
1
person found this review helpful

On the phone, the Innkeeper was soooo nice, but actually only wanted to sell a room, even lying about the cost. More

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wparker_10
Cleveland, Ohio
1 review
2 helpful votes
2 of 5 stars Reviewed 17 December 2010
2
people found this review helpful

Visited the tea room for lunch. The tea was top rate. However, the 84 dollar bill for finger sandwiches and quiche remnants for 2 adults and 2 very small children can hardly be justified. The only thing extraordinary about the food was the exceptionally small portion size. They advertise being open for "lunch" daily, but it's more like a snack... More

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sticktogether
Port Aransas, Texas
Reviewer
3 reviews
6 helpful votes
1 of 5 stars Reviewed 29 January 2008
3
people found this review helpful

I believe a good B&B should offer a relaxing, pampered, and charming experience, but our stay ended up being an ordeal and sadly disappointing. First, I booked three months in advance by credit card to insure I would have a king bed room with a desk, as my husband had to work from his computer during the day. Be warned... More

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DonToledo
Toledo
2 reviews
2 helpful votes
5 of 5 stars Reviewed 24 August 2007
2
people found this review helpful

The inn is lovely. It was immpecably clean and the breakfast was delicious. The rooms are all tastefully decorated. The innkeeper is friendly and was a delite to talk to. More

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whatever123
Maryland
1 review
3 helpful votes
1 of 5 stars Reviewed 18 April 2007
3
people found this review helpful

The facilty was dirty and the food was old tasting. The owner was difficult to speak to and unable to understand simple requests. Very overpriced and the other people staying at the same time were paying much less. More of a hobby than a business. More

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