Was in town for a charity event, the hotel is very nice and priced fairly. The staff was fantastic. Check in was fast and friendly. The cleaning staff did a fantastic job, the hotel was packed this week end. Loved the fire place in the lobby, it was chily some days. The parking is very close to the doors in... More

All the staff were extremely helpful, cheerful and polite and did everything they could to assist us. Couldn't have asked for a better service. The hotel was clean, tidy and amazingly quiet considering its proximity to the Interstate. The AC could have been a little quieter but we got used to it and it was fine. The location is excellent... More

Clean rooms, larger than some of the other major downtown hotels. Nice to have a refrigerator and microwave in the room. Buffet breakfast with omelettes and other things made to order was $11.50 and included juice and cofee.Easy and convenient parking ($16 fee is less than others). Very convenient for baseball fans - it's across from the ball park. We... More

We stayed here for an Indians game. the hotel was soooooo close! Although parking was a bit expensive in the hotel lot, it would have been a pain to find parking near the field. The room was nice but don't be fooled by the sleep number bed. It wasn't as nice as we were expecting. The staff was helpful. Based... More

Great hotel -- friendly staff provided a quick check-in. The rooms were very clean and the adjustable mattress was great! The lobby décor was well done and the refreshments in lobby was a nice touch. We chose this hotel because it was close to Progressive Field and provided on site parking. Good choice! Lots of other Indian fans must think... More

not a great expereince. Baseball game took parking spots. nosiy check in at 11:30 pm in the room right next to me. woke and kept me up. Also not the easiest to get to with local construction, when construction is done - location is fine. Not much in terms on nice restaurants in the area.

My partner and I stayed at this hotel last weekend for a gay themed event. The location of the hotel is great, just steps from Progressive Field and the main tourist area. Our room was nice, the beds were comfortable, and the front desk staff were a delight to deal with. I do wish, however, that they had Ace bandages... More

We went to watch the Phillies play the Indians at the beginning of May, Staff was excellent and attentive to all of our needs. Front desk staff was friendly in their greeting and willing to help. Asked for a room above the 8th floor and we received the top floor(11th). Breakfast was fine as we both ordered omelettes beside other... More

From the moment we arrived, the staff at the hotel were helpful, attentive, fun and engaging. Lynette at the front desk was exceptionally helpful and always greeted us with an amazing smile. The restaurant staff was excellent. Gail was attentive to our requests and Sandye (sp?) was a fantastic server. She went above and beyond to make us happy. A... More