Room was not at all what I expect in a Comfort inn. The bed was saggy and hard. The room small and old. The entire hotel needs an update. And the free continental breakfast is a must to miss! more

We stayed here during Obama's presidential campaign. We had seen some mixed reviews so we were a little nervous about what we would find once we arrived. We were pleasantly surprised. The rooms were spacious and clean and the breakfast buffet was well stocked and quite good. Location was fine for us- the only downside was that parking fees were... more

I was a little hesitant at first when booking this hotel. But I'm glad we did stay here. I think they may have refurbished the rooms since some of the reviews here because the carpeting, furniture, bedding, etc. all seemed new. Rooms and hotel were also very clean. Don't be afriad by the bad reviews. The free breakfast was nice,... more

Our stay was fine, nothing great, rooms were old but ok. Only one staff member was friendly the entire time. The last morning we were there we got a call that our car was broken into and we were robbed while parked in the Comfort Inn's GARAGE (without a working door). All the staff could say was "sorry...nothing we can... more

This hotel is a little nicer than the Guesthouse, but this hotel is much further away. The hotel has a very nice breakfast (complimentary) with fruit (mostly bananas), cereal, yogurt, juice, pastries, and a waffle iron with waffle batter (my personal favorite). The rooms were fairly quiet and the staff was reasonably friendly. If you have the misfortune of being... more

Our stay was wonderful. Our room was very clean.Breakfast had a nice selection. Staff was incredible. I really enjoyed the whirlpool tub. Parking was free as well as transportaion to the Cleveland Clinic . After expressing concern about missing the van ride to the Cleveland Clinic to Diane Johnson, front desk,she ckecked to see if I had got on the... more

My fist experiance was at the reception as is most of ours, the girl at the desk was excellent. very friendly and helpfull with directions etc. The reception is an antiquated tired looking foyer with an uneasy feel about the place. My room was clean and had a view which was not too bad. At about 7.30pm i went downstairs... more

I walked into the lobby, and did not get a good feeling. The staff were very nice and accommodating. The lobby has an old look, and an overall creepy feeling, and needs serious updating. My room was clean, but the door did not have a security lock, like most hotel rooms do. I felt like I was in the dorm... more

We stayed in a suite Oct. 14 - 16, 2008. Refrigerator was not very cold & hot tub had slow drain. They fixed the drain in 10 minutes but did nothing about the refrig. Bed was comfortable, rug is old, breakfast is good, staff is attentive & friendly. Parking lot is safe & has a night watchman. Charged $7.50 /... more