Maybe it's because I'm 40ish, but I love the nostalgic elevators. During my last trip for my Cleveland Clinic appointments, one elevator had been freshly varnish. We have always had excellent service, and the staff wonderful. We have always been met with a smile, and always within 15 minutes of getting to our room we receive a phone call from... More

We stayed at Comfort Inn while my older sister had heart surgery. It was close and we stayed there two weeks before and they were very nice. But the second time when we checked out I for got my sister purse and called them when I was home to tell them.Said all she could do was put me through to... More

The rooms, (we stayed in 2 different, 2 different nights) were clean and nicely furnished. The beds were moderately comfortable. It was close enough to the browns stadium to walk, which we wanted to do. It was not easy to find at 11pm, and the office was difficult to park at to register. Even though the drive wasn't marked in... More

The desk staff were extremely helpful. The reception area was clean. Our room was clean and didn't smell. We will be staying here again. More

I Have stayed at the Comfort Inn downtown on multiple occassions. I have stayed for visits to Cleveland clinic and I have stayed for conferences at the Wolstine Center. I have had excellent service from Mr. Baer the general manager and the evening manager Tim.The staff is kind and courteous. I enjoyed the filling breakfast as well as the coffee... More

came down with a group of kids for acquire the fire that was across the street which was very convenient rooms were very nasty hot in the overwhelming smell of subway throughout the rooms in hallway a lot of bums walking outside begging for money. would not stay here again More

Arrived the following morning after first day of booking (my fault). Front desk accommodated me (when they could have given the room/reservation away) without issue. Breakfast was good although cramped on occasion (it is held in the lobby). Variety was good. I had no issue walking to the centere of the city but I imagine others may complain. Transport is... More

My husband and I stayed here while a relative had surgery. Although the price was good for the area, we found the room and hotel in general very depressing. It obviously needs to be renovated. One of the two elevators was broken the entire time of our four night stay, so somtimes just leaving the building took a long time.... More

First of all customer service was very unhelpful and also told us we could check in at noon. After a four hour drive we had to sit in our car in 90 plus degree weather for a couple of hours waiting on our room. The room is nothing like the picture and not very clean. Then to top it all... More