I stayed at this B&B a while back now for just over a week for work purposes. I was taking a training course in town. They changed up their breakfast timing for me to accomodate my training schedule. EXTREMELY hospitable people, gorgeous place, and a lovely setting for a B&B. I'd stay there again in an instant if ever I...
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I would not recommend this facility to anyone!! My husband and I had to cancel for unforseeable reasons and we were charged a $100 fee after the innkeeper had agreed that there would be no cancellation fee. I later found the charges on my bank statement and phoned the facility to discuss the issue and received very rude service and...
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"Disgusted" did indeed lodge a complaint with the Better Business Bureau of Central Ohio, the Attorney General of Ohio, and her credit card company. We responded to all three with information, supporting data, copies of policies and other documentation. In all cases, the file was closed in our favor.
The issue was not a cancellation fee. We never charged them...
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