AVOID THIS HOTEL!
The Manager named "chirs" was very rude and needs mental help! We had problems with our room and he called up and did not identify himself and did not care about our issues with the mattress. In addtion, the amenities are from the "80s" and the breakfast was horrible.
This hotel is 200 yards from train tracks...
More
Near airport, near large shopping area with lots of restaurants, rooms were quiet, bed was quite comfortable, and hotel was well-priced. We choose it because of its location and were pleased. Hotel offers airport shuttle and the staff was pleasant and aimed to please. Definitely recommend this hotel.
More
Thank you very much for the Review. From all of our staff we are glad you enjoyed your stay. We strive for a top product with outstanding customer service. We hope you will come stay with us again!!
Sincerely,
Chris Ellis
General Manager
More
My family along with few friends and their families went for a music festival in cleveland.
After browsing through in and around area of the downtown Cleveland, we thought of findind something that is more like a quite place to stay. When I called the hotel, the representative gave a clear picture of the surroundings. We had an excellent stay...
More
Thank you for your positive comments on our Hampton Inn. We strive to make sure all of our guests are treated like family. We are glad you felt the same way. The breakfast bar in the morning is a great benifit for all our guests. We hope you got a chance to make your own waffle while you were here!!...
More
BEWARE! This hotel is a stone throw away from a huge power installation. If concerned about EMF, don't like the flourescent bulbs glowing in your room all night even when off, or the chilling sound that an electric chair makes filling the air, find somewhere else to stay.
More
Thank you for your comments on your most recent stay with us. Well it is true that there is a power sub station behind our hotel, I can assure you this poses no health risks to any of our guests. Before we built this hotel we shared your concerns and were assured by medical professionals that there is no danger...
More
We chose this hotel because it was the best price, close to the zoo and had a pool. We were very happy with this hotel. The rooms were very clean and the kids liked the flat screen tv in the room. We loved the pool and the jacuzzi. It was open till 12 which was a nice change from other...
More
From all of us at the Hampton Inn Brooklyn Ohio we are glad you enjoyed your stay. We pride ourselves on excellent customer service and a great product, and are very glad you experienced just that.
We look forward to seeing you back here in the near future. Have a great Summer!!!
Sincerely
Chris Ellis
General Manager
More
stayed there to catch an early flight out of Cleveland
this hotel in close and convinient ... frendly & helpfull staff
few restaurants in the area (walking dist)
just like all other Hampton Inn in the US, they need to do something with the food of their free breakfast...
about 10 minutes from downtown Cleveland and major attractions
would stay...
More
Thank you very much for the review of your most recent stay!! I am very happy to hear how much you enjoyed our top customer service, and variety of restaurants in the immediate area. We like to make every guest feel welcome and enjoy themselves when staying at our hotel.
We look forward to you returning in the future and...
More
If you're looking for a typical Hilton-family hotel experience, this is not it! I stay at Hilton and Hampton hotels on a regular basis and have never received such poor service as I experienced with this property. The staff was downright rude and dismissive, despite my being a Gold status Hilton Honors member. The General Manager refused to provide me...
More
Thank you very much for your recent review of our Hampton Inn Brooklyn Ohio. I am sorry to hear that you had a poor experience with our hotel. I know you were not happy to here that we could not give you the same rate that you were getting at another Hampton Inn hotel. As I explained we are just...
More
My husband and I just stayed last weekend to attend the Fabulous Food Show at the I-X Center. I tirelessly researched hotels online to find the best deal along with every amenity that I wanted. You absolutely get everything you would ever need. I always want a hotel with a continental breakfast and free internet access. And I was trying...
More
I recently spent the night here while on a business trip. I always try to stay at Hampton Inn's whenever possible, as they are consistently nice, clean hotels. This stay was no different as I found the accomodations to be clean and comfortable. The hotel was not as updated as many of the other Hampton's I have stayed in, but...
More
I arrived to Cleveland after 9pm Friday night. I called the hotel for the airport shuttle, and the young woman at the desk said the shuttle service had shut down for the night, but that I should take a cab, and she would pay for it. Amazing, and beyond the call of duty.
Hotel was clean, new, great beds and...
More
51 Reviews
