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Alexander House Hotel & Utopia Spa, East Grinstead

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Alexander House Hotel & Utopia Spa

5.0 of 5
Turners Hill, East Grinstead RH10 4QD, England
Hotel amenities
Alexander House Hotel & Utopia Spa
184 traveller photos
Ranked #2 of 3 hotels in East Grinstead
4.5 of 5 stars 597 Reviews
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597 reviews from our community

Traveller rating
    348
    125
    75
    31
    18
See reviews for
Families
41
 
Couples
312
 
Solo
21
 
Business
33
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Nice start to whirlwind vacation”
4 of 5 stars Reviewed 18 May 2013 NEW

I visited Alexander House on my way to Greece last year in August. I flew into London and had a one night stopover before flying on to Mykonos. It was such delight. The room wasn't that big but more than enough for me and my cousin. Nicely decorated. It felt more modern than I expected but still very homey. The... More

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Croydon, United Kingdom
1 review
“A day at the Spa”
3 of 5 stars Reviewed 17 May 2013 NEW

I visited the Spa with my son's partner having been given the day there as a present. On arrival I was very impressed and enjoyed the morning in the pool and jacuzzi. However when lunch was served I was very disappointed with the sparseness of the meal. I was outraged to find that there was an additional charge for potatoes... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Hunt for online offers”
5 of 5 stars Reviewed 14 May 2013 NEW

Found a great couples deal on this place via secret escapes,their standard prices look a little steep to me.With that in mind an overnight stay here with use of spa facilities is good value.The food was good and bedroom plush.

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1 review
“BEAUTIFUL HOTEL GOOD STAFF***”
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

we stayed overnight and used the spa. It was a beautiful luxurious hotel. Food was great. Good service and staff. Spa was perfect. Would highly recommend 5* hotel. The treatments and products were lovely and very relaxing. Great and easy to find location, set on beautiful grounds. Worth every penny. Will be staying here again.

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Wallington, Surrey UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Eternally magnificent”
5 of 5 stars Reviewed 11 May 2013

We have been staying at the Alexander for over 20 years and cannot believe the homely atmosphere with premier service and hospitality. Nothing seems to be a problem for the staff and they go out of their way to make your stay unforgettable and just leave you wanting to return. We thought, with the addition of the spa, that standards... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Lovely romantic night”
4 of 5 stars Reviewed 11 May 2013

Alexander house is a beautiful place with lovely manicured gardens and a relaxing spa. Staff could not be friendlier and more helpful. Minor issues with the decor but overall a great experience. I would definitely recommend it.

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Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“my birthday stay”
4 of 5 stars Reviewed 9 May 2013

Love ly hotel and spa was fantastic. All staff very nice helpful and most attentive/ My only complaints would be, We had an executive room right up on 3rd floor right under the eaves very hot and certainly not what you would expect from a 5 star hotel , its saving grace was a a lovely bathroom with a fantastic... More

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Jurca T, Manager at Alexander House Hotel & Utopia Spa, responded to this review
15 May 2013

Dear WynS Thank you for your lovely review and joining us for your birthday celebrations. I am very pleased that you loved the fantastic rain shower in our Treetops suite. Regarding your notes about the air-conditioning, I can assure you that as a management team we take all comments very seriously and share them with our staff, so we may... More

Hove, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beautiful Hotel!!”
5 of 5 stars Reviewed 8 May 2013

My fiancee and I went to a birthday meal at the weekend as it was my best friends boyfriend i figured we had to go! But i'm glad we did.... was greeted with warm smiles and a glass of champagne, canapes and my favorite; cheese straws!!! Lets face it its always going to be a winner with a cheese straw!!... More

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Jurca T, Manager at Alexander House Hotel & Utopia Spa, responded to this review
11 May 2013

Dear Lovers111 Thank you very much for your recent feedback. I was pleased to read how much you enjoyed your Birthday meal at Alexander House Hotel. Now that the weather is improving we are looking forward to also be able to offer our Fresco dining for Lunch and Afternoon Tea on the terrace. We very much look forward to seeing... More

London
1 review
1 helpful vote 1 helpful vote
“Attentative and amazing staff”
4 of 5 stars Reviewed 8 May 2013

My husband just booked our "mini moon" through Secret Escapes and we were originally booked for two nights into The Langshott Manor. Due to a glitch only one night was booked and as it was a bank holiday weekend and as they were full on the Saturday they kindly managed to move us to the Alexander House Hotel and also... More

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Jurca T, Manager at Alexander House Hotel & Utopia Spa, responded to this review
15 May 2013

Dear Guest, Thank you for your feedback and taking the time to post your comments. Your review will most definitely encourage us to continue to strive for superior customer service. We work hard to create and deliver exceptional experiences for our guests. We do hope to have the opportunity to welcome you back soon. Hopefully you will get the chance... More

Worthing, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic Hotel & Staff. Will stay again.”
5 of 5 stars Reviewed 7 May 2013 via mobile

Me and my girlfriend spend two nights of the bank holiday weekend at the Alexander Hotel & Spa. I won't say everything went to plan as it didn't. There was a incident at the hotel which I don't wish to discuss, however I do think the measure of a really good hotel is how they deal with an unusual or... More

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Jurca T, Manager at Alexander House Hotel & Utopia Spa, responded to this review
11 May 2013

Dear David S, Thank you very much for your recent stay and review It sounds as if you had a delightful time in our Hotel. I was also pleased to read how much you enjoyed your the room itself and the great care from all the Alexander House Hotel Team. Your feedback is a great encouragement for our future work... More

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Additional Information about Alexander House Hotel & Utopia Spa

Also Known As:
Alexander House And Utopia Spa
Alexander House & Utopia Hotel
Alexander House & Utopia Hotel East Grinstead
Alexander Hotel Utopia
Address: Turners Hill, East Grinstead RH10 4QD, England
Region: United Kingdom > England > South East England > West Sussex > East Grinstead
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in East Grinstead
#1 Romantic Hotels in East Grinstead
Price range (per night): INR11,305 - 33,421
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 2 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. ... more   less 
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Alexander House Hotel & Utopia Spa
Turners Hill
East Grinstead RH10 4QD
England
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