Stayed here with my girlfriend for my birthday for a spa day, very nice, clean rooms, friendly staff and had an amazing massage!
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- Felbridge Hotel East Grinstead
- Felbridge Hotel
- Felbridge East Grinstead

Stayed here with my girlfriend for my birthday for a spa day, very nice, clean rooms, friendly staff and had an amazing massage!
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My partner and I stayed here overnight as we were visiting friends locally. I had requested a quiet room with a balcony - well, we got the balcony but the room wasn't quiet as there was a flight of stairs the other side of the wall adjacent to the bed headboard, so we could hear the stairs constantly creaking. The...
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Dear Reviewer
I would like to reiterate my heartfelt apology from last week. I have been doing a number of checks this week on how that robe ended up in your bedroom and cannot come up with any conclusive answers. All I can say is that this the first time this has happened in my time at the Felbridge and...
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My friend and I stayed at this hotel for a spa weekend. The room was very nice and we had a super meal in the restaurant. I had two fantastic treatments in the SPA - although they were on the expensive side. The leisure centre althought nice, the fitness centre was small and the pool wasn't suitable for swimming. However,...
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My partner had lost her father and she is looking after her mother so I took her away for a break - the manager Tony from Kenya welcomed us and showed us one of their suites - it was first class with ensuite bathroom with a walk-in shower. The spa with pool, jacuzzi, sauna and steam room was also first...
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From all the staff, we do hope to see you back for another relaxing stay and we are very happy to hear that the stay did help your partner relax during a very difficult time.
We look forward to welcoming you back.
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We booked a suite- upon arrival I thought the room that had been allocated was standard, then took a reality check because we were near LGW and bedrooms tend to be very small, so didn't complain.
The food was lovely, staff friendly and the spa was just ok. Probably wouldn't stay here again - unless there was a good deal...
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Thank you for your kind comments regarding the food and service received. I do hope to see you return, and if you are looking for a great deal we have a £109 Dinner, Bed and Breakfast offer on at the moment which is proving extremely popular. It may tempt you to try us again, we do offer a great value...
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The hotel itself is of an excellent standard with even the smallest detail taken care of. The rooms are comfortable and what a lovely touch to have a robe supplied, something that you don't get these days. Having Elemis toiletries and non generic biscuits are just a couple of extra touches which sets the Felbridge apart from the rest.
I...
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Thank you for posting such a great review. I have printed this off and placed a copy on the staff noticeboard for all the staff to read. We are continually striving to provide excellent service and customer care which you seem to have noted and enjoyed during your stay with us. We are very much looking forward to your return...
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We stayed here the night before our flight and wished that we had arrived earlier so that we could enjoy the hotel facilities. The taxi was ready early in the morning to take us to the airport and when we called to be picked up at the end of the holiday the service they provide with the taxi firm is...
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We look forward to your return visit, and please call us the day before your next stay as we may be able to organise an early check in for 12 or 1 o'clock at no extra charge.
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Had a girlie Spa day January 2012, has a lot to offer but quite expensive. But Mon - Thurs they offer discounts on treatments. Something to watch though - that you are getting your full allocated treatment time!! Treatment rooms are fab and pool area is good but small. Changing / shower area was small also and busy at times....
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My apologies the service from the Spa team was not up to our ususal high standards the day you visited. Please inform a manager in the future of any problems you may experience as we always prefer to have our guests leaving happy from the hotel or spa. We are running a really good special for Spa Days at the...
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We stayed here prior to flying from Gatwick the following morning. Having carefully looked into all the hotel and park packages,we selected the Felbridge as parking is on-site (with most packages, you have to check into the hotel and then drive to the long stay car park and get a bus back to the hotel), taxi transfer to and from...
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Thank you for posting your very informative review. Our airport parking packages are great value for money. For our guests peace of mind, our car parks are checked on regularly by our duty managers to ensure that their cars are all ok while staying with us at the hotel and especially so when they are away on holiday. We are...
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I booked a one night stay for myself and my friend for her Birthday treat. The bedroom assigned was great, two twin beds, spacious etc. The Spa was wonderful, we used it both on the day of arrival and check out. Menu in the resturant was amazing and so was breakfast. Great value for money. Will definantly be returning!
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I am really pleased that you enjoyed the facilities on offer and especially the food served in our restaurant. The menus will be changing again shortly to reflect the best of the season's produce so when you next stay there will be a few new dishes to tempt your tastebuds. And keep an eye out on our website for special...
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