We stayed here for 2 days for a freinds wedding and what a lovely setting it is. The food is lovely in the restaurant and at breakfast there was plenty of choice as well as menu ordered hot breakfast - the salmon and eggs on a bagel was my favourite! The rooms were cosy and clean and the staff were... more

We have just returned from a lovely and absolutely perfect overnight stay at The Swan Hotel. This is one of the finest hotel's we have ever stayed at. The quality of the rooms are excellent, very clean,bright and modern. The bed was extremely comfortable, rooms are of a very high standard, and the staff quite simply can't do enough for... more

Was rather worried about staying here having read so many bad reports, but fears unfounded. Staff all pleasant and helpful, everywhere very clean and bedroom absolutley fine. (on second floor over looking the river). Lovely warm pool and changing area immaculate. Ate in the bar, yes food and wine are rather pricey but you often find this when a place... more

to summarise: Poor service, dirty linen ( duvet cover was dirty on arrival and not changed for second night) Hospitality tray stocked with poor quality fare Wardrobe door off runner and could only close with difficulty Cleanliness of bathroom poor and fitting are worn, the bed also sagged. Meals average quality but above average prices. Breakfasts were average and evening... more

Having enjoyed a meal with friends in this hotel a few years ago, my husband and I decided to go back and stay there to celebrate my birthday and we certainly weren't disappointed. The hotel is stylish, cosy and we found that the staff couldn't do enough to help us. We enjoyed two very good meals in the RIver Room... more

I have just returned from my 3rd stay at the swan and as per my previous visits it was absolutely perfect. I am beginning to wonder wether the negative reviews are in fact some sort of sabotage from the swans competitors after all the recision surely does bring out the dirty tricks of this world. Ok so these are the... more

This may have been an old coaching inn when my father visited in the 1960s,but it has now been totally stripped and transformed into a standard chain type hotel-an interior designer has run rampant with jarring colours in the latest bedrooms,and bizarre uncomfortable dining room furniture.The only feature left of the old Swan Inn is the one which would be... more

We stayed overnight in early January and were pleasantly surprised by the cosy rooms, good restaurant and friendly bar. It was busy when we arrived because of a wedding reception but unlike many hotels the festivities didn't spill over into the residential sections and was pleasantly self contained and unobtrusive for the non-nuptial guests. We ate well in the Restaurant... more

In spite of phoning twice they refused to take reservations for the restaurant unless for a large party booking even though we were staying at the hotel. 'We operate a first come first served policy in the restaurant' quote the receptionist. Reminding me of special offers at supermarkets! So we were expected to just turn up and queue till a... more