Me and partner stayed at the grand sirenis from 13th-27th may, from the minute we arrived we had a warm welcome, check in was quick even with a whole coach load of us arriving together. The bell boys took our luggage to our rooms and we were driven to our rooms in a golf buggy type thing!! As soon as... More

If you have kids this is the hotel to be. The beach is calm and the sea is soft, the lazy river is a most for kids, they can ride it over and over, 4 pools all fun, IceCream parlor¡¡¡ At night the entretainment team get on costumes, they have clowns for the kids, ballons, the buffet is super kid... More

Just back from 2 weeks at this hotel ad have loved every minute of it. Went with my boyfriend for a much needed relaxing getaway and we found the best place for it. Staff are so helpful and so friendly. The rooms were spacious and comfortable and clean. The food was outstanding, there was so much to choose from that... More

My Mother and I just got back from a 7 day stay at the Grand Sirensis from May 22-29, 2012. While we both had a good time we would not go back. This is the third all-inclusive I've been to and my third trip to Mexico. While I’ve been to quite a few 5 stars, this in my opinion, was... More

We just returned from our 3rd trip to this resort and will continue to go back. The location is paradise. The grounds are beautiful, the beach is heavenly and the staff is friendly and helpful. The snorkeling in the bay at the resort is excellent. Lots of different fish, coral, and even sea turtles can be seen here. The spa... More

We went to the Sirenis with Thomas Cook from the UK.. I wouldn't use them again. Appalling service but thats another review, We had a great time.. Staff we always friendly and helpful and the hotel is "nice".. We really didn't appreciate the "Time Share" offer that we got asked about a few times and the fact that there are... More

We had an amazing trip at the Grand Sirenis Riviera Maya. The place was georgous, the staff were amazing a friendly! The beach and pools were great! The food was good, alot of choices, (the steak la carte was amazing, soo good) We had a couple heavy rains one so heavy that the coffee shop flooded, but it didnt take... More

Hotel was lovely and clean. Food was very nice the staff were great we had not problems at all. The beach is amazing and gread for snorkeling. Coco Bongos is a must but not with Thomas cook its better is you go by taxi the drinks are not all inculusive and when we complained katie and alfie were very rude... More

Returned 16th May 2012 after our second visit to your Riviera Maya Hotel and was once again disappointed with the lack of evening entertainment  /music for all adults to dance to as promised by the hotel prior to our arrival and promoted by Thomas Cook Representative at the welcome meeting that the hotel Beach Bar Party Nights were a family... More