We stayed 7 nights and are just heading home today. All in all it was a wonderful vacation. There were a few minor glitches that need to be addressed by management and I will highlight those first. 1) Check in was NOT smooth and it was actually the most stressful part of our trip. There was no welcome cocktail, our... More

We stayed here with a group of 15 people ranging from 2-60. This resort is very large and since you can go to any of the Palladium resorts it's amazing. The food was fantastic we ate at almost all the restaurants lots of variety to choose from. There was never a moment when you were searching for food they have... More

I travelled with my boyfriend and our 2 kids (5 yrs old and 10 months) and my parents. *Weather* was perfect the whole week! Just a few clouds in the sky to give your skin a break from all the tanning ;). We arrived on a monday afternoon and check in was totally smooth, i'd suggest NOT arriving on a... More

Just returned from our vacation. We were in Mexico with a group of friends. This was a first all inclusive vacation for me. I was extremely disappointed with the service we received at the grand palladium riviera. Check in was ok, but when we arrived in our room it was not clean. The rooms needed to be updated, it definitely... More

The trip started badly upon arrival. Had not yet arrived at the hotel and we had already had been switched from the Grand Palladium Colonial to Grand Palladium Riviera. Although the new room was a junior suite (they upgraded us) that was a major problem because we knew that Riviera rooms were really far from the beach. The next day... More

Stayed at the Palladium from April 15-22/13. This was my first visit to Mexico, but hopefully not my last. The resort is absolutely amazing, and probably the best all round that I've ever stayed at. Check In: Quick and efficient, drink in hand and transported to room within minutes. Rooms: Spotless !! The rooms are spacious and well stocked. Fridge... More

Just got back from Palladium one week ago. Our family enjoyed our holiday so much I thought I would write a review, which I have not ever done before. I would highly recommend this resort. First off they upgraded our standard room on the Kanteneh side to a junior suite free of charge.We were travelling with our 2 daughters age... More

Bought an all inclusive package. Arrival and check-in were handled smoothly. Bellman took me to my room right away. Relatively easy to find breakfast the next morning. This place is huge! Beds are hard as a rock. I needed two massages during my stay to work the kinks out from the crappy pillow. Want a nice pillow? $3 a night.... More

This was our first trip to Mexico and overall we had an excellent holiday we travelled from the 12 of Apr to the 26th of Apr and travelled with First Choice From the UK, it was also our honeymoon, i do have a couple of minor moans that i will get out of the way first. 1. Coffee, for us... More