This is the second time that i have stayed st this resort. First time was in 2010 and everything was awesome..just visited again on may 2012.. This hotel has definetly went downhill since my last visit 2 years ago.. First of all i took my entire family to this resort expecting a great time. Everyone of us (6) people were... More

We were ther with38 people May 5 to May 12.for our daughter's wedding.What an awesome experience.The rooms,the service,the people,the food ,the whole experience was great.The only bad part was the 2 hr. wait at Cancun airport to get through customs and delay at checking in.Once this was all done,the rest was great,I read many comments about the resort after my... More

We just got back from a 6 day stay at this resort. All in all we had an amazing time! They greeted us in the lobby with cold towels and a fruity drink. Our room (we had a junior suite, 6016) was huge, the bathroom could have used a little help....weird stains on the mirrors, and the bedding was far... More

SERVICE: 1/5 – way below average, especially the Front Desk and Buffet Restaurant staff. FRONT DESK Upon arrival to and inspection of our room (which was a Junior Suite) we saw that the toilet seat was covered with urine. Housekeeping came within 15 minutes and cleaned it up. When my husband pressed the flush button (it was built into the... More

Just came back from 10 days at the Grand Palladium Riviera Resort & Spa for our 30th year Anniversary/ honeymoon. Hola !!The best time we have ever had. We highly recommend it to all…A-plus Summary of our trip (worth the read) This is a very big resort and SO enjoyable and worth it. There are an abundance of pools with... More

Last year, 22/6/11 we stayed at this hotel for two weeks and were very happy with all the facilities provided which helped as the weather had not been too good, the mosquitos were out in the droves due to the jungle setting and the muggy weather, to add to our problems my back decided to play up and a safari... More

Our stay at this resort was from May 11-16th for our 10th year anniversary. We were greated by a Welcome drink and cool face cloth which was much needed after a 7 hour commute. Our check in was very efficient and our room was beautiful. We had a Suite on the Riviera side which was huge! It had a balcony... More

Well first off, let me state that we were at this resort for a 2 week stay from April 28 to May 12, 2012 for our wedding. Because of being a large group, all of our rooms were upgraded from junior suites to suites. We don’t believe our review for this resort would change had we not received the upgrades... More

It's absolutely amazing to read reviews of the same resort and see such diverse opinions. When we read reviews of the Grand Palladium Resorts that present an unfavorably view, we are amazed!! Where did these people really go?! We went for our third visit in April, and if possible this visit was even better than the first two! Our family... More