This had to be the most disappointing experience for me. I have been to Cancun and the Riviera Maya many times and have never experienced a trip that was so terrible. The rooms were dark and dismal, the bathrooms were old and needed to be updated. The bed was very hard and uncomfortable and I woke up with a terrible... More

We first visited Dreams Tulum in April of 2012. It was such a PERFECT week that we returned in 2013. I cannot say enough about this resort. Absolute relaxation, wonderfully attentive staff, great food, gorgeous rooms, meticulously maintained gardens, beautiful beach. My children, ages 8 and 9, spent a lot of time at the Explorer's Club -- what a fabulous... More

We could not have been happier with the service, our room, the friendly staff, the food and the location! We took 3 different excursions, to Chichen Itza (fascinating, hoardes of peddlers and very hot!), snorkeling from Playa del Carmen (nothing extraordinary about this) and down to Puenta Allen, a natural preserve where we were able to observe giant sea turtles... More

**WARNING: I am very detailed so this review is long! Maybe we are just spoiled now after staying at the Barcelo Beach Resort near Playa del Carmen on our last trip but this is my honest experience and opinion of the Dreams Tulum resort. Travel/distance: We travelled here from May 4-11 for a friends wedding and booked through Marlin Travel/Sunwing... More

Honest review of Dreams Tulum, pros and cons and comparing this to our prior experience of staying in Playa Del Carmen at a Riu. Hubby and I have been to Mexico about 4 times now. Ages 31, travelled to Dreams Tulum with our 18 month old for a family member's wedding. Booked: through travel agent, Apple Vacations. Transfer from airport... More

Excellently located for visiting all the Mayan ruins such as tulum itself,coba and of course chit zen it's a...the hotel caters for the North American market but we found it a fun place with more evening entertainment than we expected..the a la carte restaurants were particularly good and the staff tried very hard to please

I stayed at Dreams Tulum last March and this hotel had its ups and downs but overall I really enjoyed it. GROUNDS: The property is large and grand. Beautiful fountains welcome you with greenery and flowers everywhere. It was PERFECTLY manicured and clean. This is one of the highlights of the hotel. It feels very luxurious. The downfall is that... More

i was traveling this past may 6th-10th with 11 people including 3 young kids ages 10,8, and 5. First of all we booked this trip 6 months ago and were looking for 4 rooms with king size beds, upon arrival we were told they only had 2 rooms with kings and the other 2 with 2 doubles. they said they... More

I don’t have anything negative to say about this resort! If a 1.5 hour drive from the airport will ruin your holiday than this is not the resort for you. However...if you are interested in visiting the Tulum Ruins, or Xel Ha then Dreams Tulum is only a 5 minute drive away. And because of the beautiful and secluded location... More