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All 21 Akumal hotels »

Grand Palladium Kantenah Resort and Spa

4.0 of 5
Carretera Federal Puerto Juarez - Chetumal km. 256 - 100, Kantenah, Akumal 77710, Mexico
Hotel amenities
Grand Palladium Kantenah Resort and Spa
Ranked #4 of 21 hotels in Akumal
4.5 of 5 stars 1651 Reviews
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1,651 reviews from our community

What travellers say about this hotel
  • Very good(56)
  • Beach bars(36)
  • Playa del(32)
  • Great time(24)
  • Steak house(24)
  • Buffet restaurant(21)
  • Salt water pool(21)
  • Hot tub(17)
  • Kid Club(16)
  • Really nice(15)
Traveller rating
    959
    442
    147
    70
    33
Only show reviews for Family (309) | Couples (639) | Business (8)
Date Rating
Mississauga, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 June 2012 NEW
2
people found this review helpful

This was our second time at Grand Palladium! Boy, they did not disappoint. We find the resort very relaxing, quiet, family friendly with just the right amount of action. Our room was spotless and cleaned to perfection every day. Fresh linens and bathroom soaps and shampoos were always refilled. Mini fridge filled every day and cold. Air con worked well... More

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Bromsgrove Worcestershire
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 June 2012 NEW
3
people found this review helpful

We stayed from 15/5/12 - 30/5/12. On arriving at the resort expecting to stay in the Colanial Resort we were given rooms in the Kantenah resort. Athough rooms are basic they were more than adaquate for our stay and kept very clean. We spent the days at the El Rinconcito Pool which was quiet and small with its own little... More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 June 2012 NEW
3
people found this review helpful

The ocean and the beach are awesome! One of the best that I've been at in Riviera Maya. We were lucky that the weather was great and we spent most of our time at the beach. Otherwise, the stay would have been miserable because everything else in this resort is left to be desired. Hotel - old and need to... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear Natalie289, I would like to give you my apologies for the inconveniences that you have had during your vacation. I will take note and I will see this with our team. All comments are very important. Please, if you decide to visite the hotel in the future, don't hesitate to contact with us. Best regards, Banesa M° Burque Resident... More

Branson, Missouri
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW
5
people found this review helpful

My husband and I went with two other couples. We all had the best time!!! Great food, entertainment, and staff! We'll be back : )

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear Sara B, Thank you so much your excellent comments. With best regards, Banesa M° Burque Resident Manager More

Mount Laurel, New Jersey
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

Visited May 14th to 21st with two kids under 5 & my parents. A beautiful hotel setting with water and gardens all over. We were at Kantenah side. If walking is not your thing, get a room closer to the lobby. Very nice beach with rocky spots. If you are not careful, you’ll lose the skin to those rocks. Rivera... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear Udi J, Thank you for taking time to share with us your comments. We respect you point of view about the food and the restaurants but please, if you decide to change your opinion and decide to visit the hotel in the future, don't hesitate to contact with us. Regards, Banesa Burque Resident Manager More

Denver, CO
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW
2
people found this review helpful

We stayed here 5/19-5/24 and over all were very impressed. The resort has something for EVERYONE. Rowdy pools, quiet pools, adult pools, plenty of beach chairs, hammocks, everything. We've stayed at several All-Inclusive resorts and this resort by far had the best restaurants and food, plus they had a large amount of variety and for dinner we never ate at... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear traveler552, Thank you for your time and I will take note about the incident with the Spa and I will check this with the Spa Manager. Thank you, Banesa M° Burque Resident Manager More

Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW
2
people found this review helpful

Having just returned from the Colonial 5/5-19/5 I would like to say there are pluses and minuses to this huge complex. Check in was efficient and we were all upgraded to a junior suite in block 21. This block was in a fantastic position 4-5 mins walk to beach, 2-3 minutes walk to the large pool including swim-up bar, less... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear Taffy45, I would like to give you thank you for share with us your complete review. This information is help for improve our service every day. Regarding the food, our restaurants have a different menu every day. The comments when the guest are in the hotel, are very important for us because we can give to our guest a... More

Providence
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 May 2012 NEW
2
people found this review helpful

This was my first trip to Mexico (my boyfriend had been before), so I had nothing to compare it to, however there were things I liked and disliked about this resort. We are in are mid-twentys and traveled May 19-23. Arriving there did take about 50 min but with private transfer from Apple it made it bearable. We were there... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear Kaitlin J, Thank you for share with us your comments and I would like to give you our apologies for the inconveniences that you have had during your vacation. If we can help you with anything, don't hesitate to contact with us. Banesa Burque Resident Manager More

Hershey, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

I would highly recommend the Palladium Royal Suites. The pools and beaches are never overcrowded with plenty of chairs and towels to go around. Excellent restaurant choices with no problem getting reservations. Liked having El Jardin for just the Royal Suites. Bartenders Luis and Filberto were the best as were Enrique(buffet server) and Victor(La Adelita).

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Thank you MrsBow136 for share with us your good comments. Banesa Burque Resident Manager More

pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW
3
people found this review helpful

My husband and I stayed at the Kantenah section of the Grand Palladium Akumal May 8th to May 15th of 2012. The first reception employee was not very welcoming at all. A gentleman took over and he had a much nicer manner although when we asked for a complimentary room upgrade he told us the resort was 88 percent full.... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
2 June 2012

Dear trisha01, Thank you for share with us your comments and I would like to say you that at this moment, we are working in the improvement of our rooms. With best regards, Banesa M° Burque Resident Manager More

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View all 21 hotels in Akumal, ranked by popularity »

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Additional Information about Grand Palladium Kantenah Resort and Spa

  • Palladium Grand
  • Kantenah Palladium Grand
  • Grand Palladium Kantenah Hotel
  • Grand Palladium Kantenah
  • Palladium Mexico
  • Palladium Grand Resort
  • Grand Palladium Kantenah Resort & Spa
  • Hotel Grand Palladium Kantenah
  • Palladium Kantenah
  • Kantenah
Address: Carretera Federal Puerto Juarez - Chetumal km. 256 - 100, Kantenah, Akumal 77710, Mexico
Price range (per night):* INR11,016 - 44,009

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Grand Palladium Kantenah Resort and Spa
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