We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Kantenah Resort and Spa

4.0 of 5
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Hotel amenities
Grand Palladium Kantenah Resort and Spa
Ranked #5 of 20 hotels in Akumal
See the lowest price*
Show Prices
*from our partners
Write a Review

2,049 reviews from our community

Traveller rating
    1,190
    550
    180
    89
    40
See reviews for
Families
439
 
Couples
845
 
Solo
7
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Liverpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

I’ll try not to repeat all the usual stuff in my review about the resort size, wildlife, beach, staff etc, but instead give you some handy tips that should help you on your way... We would have rated this resort 4.5 out of 5 if we could have (points being dropped for the hideous restaurant reservation system), BUT we will... More

Was this review helpful? Yes 9
belgium
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

After staying at the Royal Suites in May, we decided to try the Kanthenah section. What a hit! Room close to the beach, pool and restaurants. We did not have to walk far to go somewhere. We prefer the alacarte restaurants, as we find them beter al the buffets. We do miss some special details at theme-nights (like a tequilla... More

Was this review helpful? Yes
Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Stayed here from 4th May until the 18th May 2013, my husband and i had a fabulous time. The staff are very friendly and very hardworking, they never stop. At check in staff were very friendly and we were upgraded to a junior suit which was lovely and a pleasant surprise as we we not expecting it. What makes this... More

Was this review helpful? Yes 1
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear Emma W, Thank you for your time and good comments. With best regards, Banesa Burque Resident Manager More

Peoria, IL
2 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I apologize if I ramble, but I am just going to through out my thoughts as I think of them...We have stayed at the Grand Palladium Resort 5 times and everytime has been better than the last. Yes, the resort is big but it was at full capacity when we were there and you couldn't even tell. The beach is... More

Was this review helpful? Yes 2
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear aapslp, Thank you for your comments. If we can help you with anything, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager More

Plymouth UK
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I can not understand how anyone could find a fault with this hotel, I have just got back and I am gutted to have left there, the staff was fantastic, hotel beautiful , food was great, we never had any long waits for food or drinks, and I found the staff could not do enough for you, rooms and hotel... More

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear Valerieg123_13, In behalf of Grand Palladium Team, I would like to give your thank you for your good comments and for your time. With best regards, Banesa Burque Resident Manager More

Plymouth, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This massive resort is amazing, as are the ever friendly staff. We stayed 2/5/2013 to 17/5/2013 (we were on the Bristol flight that could not land due to stormy weather), and slept overnight on the island Cozumel. A ferry took us to the mainland the next morning. The resort is spotless as there are staff cleaning all the time -... More

Was this review helpful? Yes 2
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
23 May 2013

Dear Les H, In behalf of Grand Palladium team, I would like to give you thank you for your excellent comments. I appreciate this information and your time. Best regards, Banesa Burque Resident Manager More

Pontypridd, Wales, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 May 2013

I don't even know where to start! We had such a fab time here. I'll do it in sections so I don't excitedly babble too much! We travelled with First Choice from Bristol (via a 20 hour detour to Cozumel but that's a whole other story...!) from May 2nd to 16th. Room: The room was beautiful. We got upgraded due... More

Was this review helpful? Yes 12
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear Jade A, It's a pleasure to know that you have had a great vacation with us. Thank you for your good comments. With best regards, Banesa Burque Resident Manager More

New York City
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013

The resort itself is very large. It's actually a combination of 4 resorts in one: Kantenah, Colonial, White Sand, and Riviera. There's the Kantenah/Colonial side ("K/C"), and the White Sand/Riviera side ("W/R"). In order to get from one side to the other, there's a car (looks like a little train) that goes from lobby to lobby. The train takes about... More

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear Stephanie Y, I would like to offer you our apologies for the inconveniences that you have had during your stay with us. All comments are very important for us, negatives and positives. We respect your point of view and I will take note about your observations and I will share it with the rest of the team. If we... More

Calgary
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 May 2013

This will be a complete and thorough review of our stay at this resort. Before I start, let me preface the review by saying my wife and I have never gone on an all inclusive holiday before and this was our first time to Mexico. We booked our stay directly with the resort and were offered the 'fly and buy'... More

Was this review helpful? Yes 5
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
22 May 2013

Dear scampsall, I am sorry to know that you haven't had a good stay with us. We always are trying to do our best effort for our guests have a great holiday. We have personal in every moment for help with any thing. I will take note about your observations and if we can help you in the future, don't... More

AB
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 15 May 2013

We had recently stayed at Grand Palladium Kantenah for 2 beautiful weeks (31 Mar - 15 Apr 2013) Taking off and flying to our vacation destination was a breeze. We landed at Cancun airport at 9 PM. Pick up of luggage was fast no issues there. Finally we got on the bus, air-conditioned with toilet access. We were offered a... More

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
17 May 2013

Dear SisiAb, Thank you for taking time to share with us your comments. This information is very important for us. With best regards, Banesa Burque Resident Manager More

Grand Palladium Colonial Resort & Spa
Great value on a similar hotel
Akumal, Riviera Maya
4.5 of 5 stars 1,974 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Akumal
Romantic
Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe 4.0 of 5 stars 1,362 reviews
Luxury
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite... 4.0 of 5 stars 2,481 reviews
Good for business
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,339 reviews
Near the beach
Vista del Mar Hotel
Vista del Mar Hotel 4.5 of 5 stars 217 reviews
Show Prices ABS:HotelCheckRates-d673129?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d796925?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d252823?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Akumal hotels
Grand Palladium Colonial Resort ... 4.5 of 5 stars 1,974 reviews Grand Palladium White Sand Resor... 4.0 of 5 stars 1,088 reviews Grand Palladium Riviera Resort &... 4.0 of 5 stars 1,044 reviews Grand Bahia Principe Coba 4.5 of 5 stars 5,312 reviews
Show Prices ABS:HotelCheckRates-d285109?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d596004?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d596646?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d593981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 20 hotels in Akumal, ranked by popularity

Been to Grand Palladium Kantenah Resort and Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Palladium Kantenah Resort and Spa

Also Known As:
Palladium Grand
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Grand Palladium Kantenah
Palladium Mexico
Palladium Grand Resort
Grand Palladium Kantenah Resort & Spa
Hotel Grand Palladium Kantenah
Palladium Kantenah
Kantenah
Grand Palladium Kantenah Resort And Spa Akumal, Riviera Maya, Mexico
Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Suites Swimming Pool
Hotel Style:
#2 Luxury Hotels in Akumal
#3 On the Beach Hotels in Akumal
#3 Top resorts Hotels in Akumal
#6 Romantic Hotels in Akumal
#7 Family Hotels in Akumal
Price range (per night): INR11,999 - 17,468
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, MexVax, Tingo, Hotels.com, Orbitz and Priceline so you can book your Grand Palladium Kantenah Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Palladium Kantenah Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Palladium Kantenah Resort and Spa
See the lowest price* (from our partners)
Show Prices