Stayed here in March 2010 and have just booked to go back again in July next year. We are taking the family with us this time as we really enjoyed ourselves when we went. We had a Junior Suite last year, it was spacious and comfortable, the mini bar was re-stocked daily and we always had an animal on the... More

My girlfriend and me spent 11 nights at the Colonial, 19th - 30th Nov 2011 and it was brilliant. Absolutely fabulous location, great hotel and grounds and top notch food and drink. We had booked a standard double room but on arrival we were given a free upgrade to a Mayan Suite, really lovely and the outside shower is great.... More

Partner and I stayed 17 Nov - 1 Dec 2011. This was my fourth time in Mexico and, so far, it's been the best all-round holiday (previous stays in Cancun, Playacar (Iberostar Tucan and Riu Tequila)). We were upgraded to a "junior suite" - thank you very much, in block 20, so close to the beach and adult pool which... More

This resort is high end! Customer guest relations took great care to make sure we were happy. Our tour bus left without us so they hired a taxi to get us to our location. Other representatives got us discounts on multiple excursions allowing us to enjoy more. Any requests were met with respect and we were treated as guests should... More

After an 11 hour trip from the US, my wife and i were looking forward to settling down and and relaxing withour 2 year old. Unfortunately, the checkin experience was anything but relaxing. We are here for 8 nights at the Colonial, instead they somehow didn't have any availabiliy for us even though we booked back in october. Instead they... More

Just returned from the Colonial.Had a really good time, the beach is great, the spa well worth a visit. Food overall is good. Loved the Brazilian,the Japanese, the steak house was good. Don't bother with the Mexican or the Chinese both disappointing. Spend time on the Cocktails very good.Decor is a bit dated in the rooms but the level of... More

My boyfriend and I, who are both in our mid 20’s, stayed here for two weeks in November 2011. I want to write a thorough and honest review of our holiday as I found coming on here and reading the reviews very useful whilst planning my trip. No doubt I will repeat what alot of other people have said but... More

We stayed at this hotel for 2 weeks with 2 of our sons (24 & 16) the grounds are amazing and the wildlife was wonderful I would stand on the balcony in the morning around 6am and watch the tapirs playing chase and the grey squirrels jumping through the branches it was the highlight of my holiday. There are so... More

Had an amazing stay here in September, this hotel offers luxury on a budget, don't listen to the negative reviews, will definitely be returning in 2012. More