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All 20 Akumal hotels »

Grand Palladium Colonial Resort & Spa

4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico
Hotel amenities
Ranked #3 of 20 hotels in Akumal
4.5 of 5 stars 1203 Reviews
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1,203 reviews from our community

What travellers say about this hotel
  • Very good(37)
  • Salt water pool(35)
  • Playa del(28)
  • Beach bars(24)
  • Great time(23)
  • Riviera Maya(23)
  • White Sands(23)
  • Junior suite(19)
  • Steak house(13)
  • Lounge chair(12)
Traveller rating
    680
    302
    104
    75
    42
Only show reviews for Family (297) | Couples (415) | Business (5)
Date Rating
lee232323
Windsor, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 8 January 2012
5
people found this review helpful

This was such a wonderful place to stay. The staff was friendly, rooms were clean, food was amazing, funny entertainment and an overall beautiful place. I would recommend this resort to anyone traveling to Mexico and for all ages. They had lots to do from young to old! We spent lots of time at the pool, beach, spa, sports area,... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Dear lee232323, Thank you for your comments. I take note about your comment about the trains and golf cars and I will check this with our team. Best regards, Banesa Mª Burque Resident Manager More

clb1971
Wakefield, United Kingdom
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 8 January 2012

We were supposed to have stayed here for 11 nights from the 10th December to the 22nd. but after the flight from hell we only stayed for 10 nights. We came to celebrate my 40th birthday, We arrived at reception, we were met with a welcome drink, check-in was a little slow. but that was the only down side to... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
22 January 2012

Dear clb1971, Thank you for share with us your comments about your holidays in Grand Palladium Riviera Maya. Please, if you decide to visit the hotel in the future, don't hesitate to contact with us. With best regards, Banesa M° Burque Resident Manager More

leavemeonthebeach
Barnsley, United Kingdom
Contributor
15 reviews
31 helpful votes
5 of 5 stars Reviewed 7 January 2012
9
people found this review helpful

Absolutely loved this hotel everything you could want for a perfect holiday. We travelled from Manchester UK with Thomson great flights seat back entertainement had a great choice of films etc . We were upgraded to a junior suite on arrival . Loved the all the restuarnats and the fact that you didn't have to book. This was our first... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Thank you leavemeonthebeach for your excellents comments. We appreciate your time... Please, if you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

92NB_SB92
Cambridge, United Kingdom
1 review
7 helpful votes
5 of 5 stars Reviewed 6 January 2012
7
people found this review helpful

We spent 2 weeks at the Colonial over Christmas & New Year & had a great time. We can only echo the positive reviews on this site. The hotel gave us a free upgrade to a junior suite near the beach & centre of the resort (block 20, fab!). Beautiful location, extremely clean & great food & drink, with very... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
7 January 2012

Dear 92NB_SB92, Thank you for your excellent comments. I am very glad to know that you have enjoyed the Christmas with us. Please, if you decide to visit us in the future, don't hesitate to contact with us. Whit best regards, Banesa Mª Burque Resident Manager More

onn_toi
Mérida
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

This hotel is expensive, but the food at the restaurants great facilities good, beach good, the only regular was ther bell boys very slow, when I arrived I had to put my own luggage down and when I cheked out I had to do the same, but if I was amercan or gringo they are more than happy to help... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
5 January 2012

Dear onn_toi, Thank you for taking time to give us your comments about your holidays in Grand Palladium. I take note about your comments of the Bell Boys service and I will check this with them. Best regards, Banesa Mª Burque Resident Manager More

Misterm00
England
Reviewer
3 reviews
8 helpful votes
4 of 5 stars Reviewed 3 January 2012
4
people found this review helpful

Been before 3 yrs ago, hotel lovely, staff perfect, food plentiful and good, very clean, they never stop cleaning. Free upgrade to a suite as previous guests but not really worth paying for as you only get a settee in the room. Been to White Sands in the same resort, their suites are much better I think, larger bathrooms with... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
5 January 2012

Dear Misterm00, In behalf of Palladium team, I woudl like to give you thank you for taking time to share with us your comments about your vacation in Grand Palladium. Thank you for your suggestions..We have put the menú outside the restaurants El Dorado & La Adelita and we are working in the rest of the restaurants. Please, if you... More

Mark W
Hartlepool, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

My Wife and I stayed at the Grand Palladium (kantenah side) in june 2011 and loved everything about it from the food in the buffets and restaurants and not forgetting the chicken nuggets at 3am at the beach bar. The scenery is unbelievable with the gardens which are immaculate with plenty of different coloured flowers along with the wildlife roaming... More

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Banesa Mª Burque Antelo, Manager at Grand Palladium Colonial Resort & Spa, responded to this review
21 January 2012

Dear Mark W, Thank you for share with us your comments about your vacation in Grand Palladium. I am glad to know that you had have a great time with us. I would like to give you thank you for choose the Grand Palladium once more for enjoy your vacation this year. Please, if we can help you with anything,... More

Sunseekers-TRIP
Northamptonshire
Senior Contributor
24 reviews
30 helpful votes
5 of 5 stars Reviewed 2 January 2012
5
people found this review helpful

We arrived at the Colonial on Christmas Eve, stayed for 7 nights in a standard room in villa 6. We emailed ahead and requested a villa on the Colonial side, high floor 4-7 which is exactly what we got. The only problem was a constant humming sound from the air-conditioning that kept us awake in our first room. We changed... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
5 January 2012

Thank you Sunseekers-TRIP for share with us your feedback about your vacation in Grand Palladium. I appreciate your time... Best regards from the Riviera Maya. Banesa Mª Burque Resident Manager More

JohnCarter
Birmingham England
Contributor
14 reviews
51 helpful votes
5 of 5 stars Reviewed 30 December 2011
17
people found this review helpful

This is without question the best value all inclusive resort we have stayed in (3rd to 18th November 2011). We emailed in advance for three room near to beach. This request was delivered and we were placed in the Kantenah part of the hotel - block 51 and very near to the beach. The rooms are fine, spacious, decent bathroom... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 January 2012

Dear JohnCarter, Thank you for your comments and for your time to share us your opinion. It's very important for us to know the opinion of our guest about their holidays in Grand Palladium. Please, if you decide to visit us in the future, don't hesitate to contact with us. Happy New Year!!! With best regards, Banesa Mª Burque Resident... More

dave h
Edmonton, Canada
Senior Reviewer
10 reviews
1 helpful vote
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Everything was good here, except it was far to go eat or go to the pool just because the resort was so large, would def do it again though. More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 January 2012

Dear dave h, Thank you for share your opinion about your holidays in Grand Palladium Riviera Maya. Happy New Year!!! Sincerely, Banesa Mª Burque Resident Manager More

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Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico

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Show the lowest price for this hotel* (from our partners)
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