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All 20 Akumal hotels »

Grand Palladium Colonial Resort & Spa

4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico
Hotel amenities
Ranked #3 of 20 hotels in Akumal
4.5 of 5 stars 1205 Reviews
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1,205 reviews from our community

What travellers say about this hotel
  • Very good(37)
  • Salt water pool(35)
  • Playa del(28)
  • Beach bars(24)
  • Great time(23)
  • Riviera Maya(23)
  • White Sands(23)
  • Junior suite(19)
  • Steak house(13)
  • Lounge chair(12)
Traveller rating
    683
    302
    103
    75
    42
Only show reviews for Family (297) | Couples (417) | Business (5)
Date Rating
JenniferAT
Manchester, United Kingdom
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

Loved this hotel. The food was amazing. Loved the show cooking in the Japanese restaurant. Would defo return. Really big resort with lots to do. We went in 2010 and the only down side was the room. The tv was from the historic ages. We shared the room with our 9 year old son. Was meant to be 2 double... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
19 January 2012

Dear JenniferAT, Thank you for taking time to share with us your feedback about your holidays in Grand Palladium. I appreciate your time. Best regards, Banesa Mª Burque Resident Manager More

willow010559
Manchester, United Kingdom
Senior Reviewer
6 reviews
8 helpful votes
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

wonderful time had at this hotel over new year went to coco bongos nightclub brill show there the hotel is well run and very clean food fine something for everyone entertainment at night just ok the place is very big little train takes you to other hotels within the complex More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
19 January 2012

Dear willow010559, In behalf of Palladium team, I would like to give you thank you for share your comments about your vacation with us. Best regards, Banesa Mª Burque Resident Manager More

Nina M
Waterloo, Canada
1 review
5 of 5 stars Reviewed 17 January 2012

I have been to many different resorts.....and this was BY FAR THE BEST!! I went with a group of 10 and we all say that it is our favourite resort. Food: sooooo good Rooms: amazing Beaches: amazing Pools: amazing The only complaint i have is that it is smelly at night but still a % star!!! More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear Nina M, Thank you so much for share with us your excellentes comments. I appreciate your time. With best regards, Banesa Mª Burque Resident Manager More

andygcc87
Amherst, Ohio
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed 17 January 2012

My wife and I traveled to Cancun to attend a niece's destination wedding. She and her fiance had been to this particular Grand Palladium several times. It was our first time out of the country so I had nothing to compare it to. We booked through Apple Vacations and because it was early/mid December received what I considered to be... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear andygcc87, Thank you for taking time to give us your comments about your stay with us. I will share your comments with the rest of the team. I appreciate your time because all comments are help for improve our facilities and service every day. Cordially, Banesa Mª Burque Resident Manager More

Sunshinewish
Kingston, Canada
Reviewer
4 reviews
10 helpful votes
4 of 5 stars Reviewed 16 January 2012
8
people found this review helpful

Just returned from a week at this resort with family (spouse and 2 teenagers). Room wasn't ready when we arrived and had to wait 1.5hrs. We could have used the change room and showers next to reception but chose not too only because we were exhausted from early morning flight and little sleep. The room was very clean, shower had... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
18 January 2012

Dear Sunshinewish, Thank you for taking time to give us and others readers of tripadvisor your comments about your vacacion in Grand Palladium. The opinion of our guest is very important and help for improve our service every day. Please, if we can help you with anything, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

sue w
Bridgeton, New Jersey
1 review
3 helpful votes
4 of 5 stars Reviewed 15 January 2012
3
people found this review helpful

Beautiful resort, clean, great spot, affordable. Food was just ok. Bands were barely ok but there is a disco for dancing which begins at 11:00 pm till 2:00. Nice place for a wedding. This place is Humongous!! 1500 employees. Awesome spa and gym which are included in the price (not ALL spa services of course). No reason to be bored.... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
18 January 2012

Dear sue w, In behalf of Palladium team, I would like to give you thank you for share with us your opinion about your vacation here, with us. Cordially, Banesa Mª Burque Resident Manager More

reppester
Chelmsford, United Kingdom
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 14 January 2012
4
people found this review helpful

Was at this lovely resort over the Christmas and New year, we had 3 rooms and was 7 of us in totall, was amazing. Food was great and plently of it, great entertainment during the day round the pool and alot of the staff have a great sense of humor and very helpfull. It was rather packed with alot of... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
18 January 2012

Dear reppester, Thank you for your comments..I appreciate your time and I am glad to know that you had have a great Christmas with us.. Sincerely, Banesa Mª Burque Resident Manager More

Dawn G
Springdale, Arkansas
1 review
5 of 5 stars Reviewed 13 January 2012

If you ever have the chance to stay at this amazing place...TAKE IT! Fantastic food, drinks, service, rooms etc. etc.etc... I highly recommend the Mayan Suites, LOVED the out door shower! Also, EXPLORE the entire property, all kinds of neat things including the natural pool connected to the ocean itself. And check out the adult "Secret" pool, Neatly nestled in... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear Dawn G, Thank you for your comments. I am glad to know that you had have a great time with us. Please, if you decide to visit us in the future, don't hesitate to contact with us. With best regards, Banesa Mª Burque Resident Manager More

candy40
Birmingham, United Kingdom
1 review
7 helpful votes
5 of 5 stars Reviewed 13 January 2012
7
people found this review helpful

What a fantastic hotel, I really mean it when I say this was by far the best holiday my husband and I have ever been on, staff excellent, food truly amazing, hotel and facilities excellent, anyone saying any different really have issues, TIP men don't have to wear trousers in a la carte they can wear jeans which my husband... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
14 January 2012

Dear candy40, In behalf of Grand Palladium team, I would like to give you thank you for your time and for your excellents comments... With best regards, Banesa Mª Burque Resident Manager More

CHRISSY007
UK
Senior Reviewer
8 reviews
112 helpful votes
5 of 5 stars Reviewed 12 January 2012
11
people found this review helpful

We have just ruturned from another wonderfull holiday to this amazing hotel. We were there for Christmas and New year...and it was just simple AMAZING. On arrival we were greated like family and this wonderfull treatment carried on right through the holiday. We stayed in a Mayan Suite again and these truely are a home from home. FIRSTLY...I am gluten... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
14 January 2012

Dear CHRISSY007, Thank you so much for your excellents comments. I appreciate your time and your words...These comments are motivation for me and for our team...I will share with them your comment.... I will see you in April!!!! In behalf of Grand Palladium team, a hug!!!!! Banesa Mª Burque Resident Manager More

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Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico

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Show the lowest price for this hotel* (from our partners)
CHECK RATES!