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All 20 Akumal hotels »

Grand Palladium Colonial Resort & Spa

4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico
Hotel amenities
Ranked #3 of 20 hotels in Akumal
4.5 of 5 stars 1205 Reviews
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1,205 reviews from our community

What travellers say about this hotel
  • Very good(37)
  • Salt water pool(35)
  • Playa del(28)
  • Beach bars(24)
  • Great time(23)
  • Riviera Maya(23)
  • White Sands(23)
  • Junior suite(19)
  • Steak house(13)
  • Lounge chair(12)
Traveller rating
    683
    302
    103
    75
    42
Only show reviews for Family (297) | Couples (417) | Business (5)
Date Rating
Hathaway0715
Columbia City, IN
Contributor
14 reviews
9 helpful votes
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed at Dec 10 - 16, 2011. Had mixup at checkin. Be aware - this location does not have rollaways. The agency we booked through told us they did and it made for a very awkward stay in one of the rooms. The Resort is nice. Pools are great - a little cool. Beach is nice, but it is... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear Hathaway0715, Thank you for share with us your comments. I appreciate your time. All comments, positive and negative, are important for us. Best regards, Banesa Mª Burque Resident Manager More

RandyRedd
Saskatoon, Canada
Contributor
11 reviews
8 helpful votes
4 of 5 stars Reviewed 29 January 2012
4
people found this review helpful

First off, the resort is huge. All the grounds are well kept, and very beautiful. What sets this resort apart from many of the others is that they built the lodging IN the jungle rather than clearing the jungle to build the lodging. There are no units ON the beach. This was originally a concern for me, but I can... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
2 February 2012

Dear RandyRee, Thank you for share with us your comments. I will take note of your comments and I will share this information with our team. All comments are important for us because we can improve our service. If you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

bikeridervancouver
vancouver
2 reviews
4 helpful votes
3 of 5 stars Reviewed 26 January 2012
4
people found this review helpful

great resort but avoid the travel as they do not deliver what they promise More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear bikeridervancouver, Thank for your comment but I would know if it's possible to have more information about why the travel club do not deliver what they promise please. Best regards, Banesa Mª Burque Resident Manager More

Adamthegreat
Lichfield, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

Just returned home from here ( 25-01-2012 ). When I booked this Hotel I looked at 100's all over the World decided to go here as it seems 99% of people in general had a pleasurable time here. I have been and stayed in some amazing hotels all over the World and honestly for a Holiday in the Sun this... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear Adamthegreat, Thank your for your excellentes comments. I am glad to know that you had have a great time with us. Best regards, Banesa Mª Burque Resident Manager More

redbristol
bristol
2 reviews
5 helpful votes
5 of 5 stars Reviewed 23 January 2012
5
people found this review helpful

we stayed in this hotel for two weeks 2012 this is one of the best holidays i have had .there where so many restaurants to choice from,the two we liked the most were rips & more and the mediterranean its the best steaks i have had for a long time.If you want a good holiday you go along way to... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
2 February 2012

Dear redbristol, In behalf of Grand Palladium team, I would like to give you thank you for your time and for your good comments. Best regards, Banesa Mª Burque Resident Manager More

twilight03
Reviewer
4 reviews
15 helpful votes
5 of 5 stars Reviewed 20 January 2012
10
people found this review helpful

Booked a vacation with air transat first week of december. Stayed at grand palladium colonial. 5 and a half hour flight with a meal and champagne served, its just getting better. No hassle at airport check-out. Resort was at least 1.5 hours away. Got to hotel and we checked in right away. We were located 3rd floor villas so my... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
22 January 2012

Dear twilight03, In behalf of Grand Palladium team, I would like to give you thank you for taking time to share with us your comments about your vacation. It's very important for us the feedback from our guest. Please, if you decide to visit the hotel in the future, don't hesitate to contact with us. With best regards, Banesa M°... More

Julmops
Reading, United Kingdom
Contributor
13 reviews
40 helpful votes
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

A wonderful fortnight spent in Grand Palladium with my partner, where we celebrated my birthday and the 10th anniversary of our first date. We thoroughly enjoyed the whole resort. Check-in was quick and efficient and we were on our way to our room in minutes. We were allocated room 1332 in Villa 3. Very central, very close to the Adults... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear Julmops, In behalf of Grand Palladium team, I would like to give you thank you for share with us your comments. Thank you for your time. Best regards, Banesa Mª Burque Resident Manager More

MrsCarry
Navan, Ireland
Reviewer
3 reviews
16 helpful votes
5 of 5 stars Reviewed 20 January 2012
8
people found this review helpful

We stayed in this hotel for two weeks in September 2010 for my Mother's 50th birthday. I travelled with my Mother, Father and my husband. This hotel was fantastic from the moment we arrived and was worth the fair journey from the airport. When we arrived we were greeted at reception with cocktails and were lead to seats to check... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
21 January 2012

Dear MrsCarry, Thank you for taking time for give us your comments about your holidays in 2010. We appreciate your time.. Please, if you decide to visit us in the future, don' t hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

bridget48
isle of wight
Contributor
11 reviews
43 helpful votes
5 of 5 stars Reviewed 19 January 2012

This hotel and complex is really something very special. We have travelled extensively and do not usually return to a destination as there is so much to see in the world, however, an exception has been made for the Grand Palladium. The setting amidst the jungle is amazing and although the whole site is massive you still feel that you... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
1 February 2012

Dear bridget48, It's a pleasure for us to know that you had have a great vacation with us at Grand Palladium. Thank you for share your comments. With best regards, Banesa Mª Burque Resident Manager More

5star60
Hamilton, Canada
Reviewer
3 reviews
17 helpful votes
5 of 5 stars Reviewed 18 January 2012
9
people found this review helpful

Anyone booking a wedding with their travel agent got it right. Our Sons's wedding on Nov.15,2011 was well worth the trip. The staff did a tremendous job. For those of you that have not read the previous review I am updating you now. The weather was absolutely beautiful yes we had rain even on the wedding day. Three times trying... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
19 January 2012

Dear 5star60, Thank you for taking time to give us your comments about your vacation and your son's wedding. I am very glad to know that you and your family had have a nice time in Grand Palladium and that you have enjoyed of the wedding. Thank you for share with us your comments. I will check with our team... More

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Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico

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Show the lowest price for this hotel* (from our partners)
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