Hard to rate this hotel, the good features are very impressive but there are certainly major negatives as well. The best is probably that most of the staff is fantastic. They have a number of young people from Argentina and Hungary who could not have more energy and care for the guests, first class all the way. The beach and... more

Overall we were pleased with our week stay. As with any place, there are issues, however what impressed us was the staff & owner's commitment to meet guest expectations, where they could. The resort is going through some changes - for the better, and we look forward to seeing how it progresses when we return in a few years. For... more

First timer but not the last time. THe hotel is adequate but the resort is fabulous. Quiet, friendly, the best food in an all inclusive. So many people say they cannot stay more than one week in an all inclusive because of the food. THe food was varied, fresh, tasty and a delight. I could see myself staying two weeks.... more

We just returned from a fantastic vacation at the Akumal Beach Resort. We traveled as a family with two children (4 & 5) and it was the perfect sun and water holiday. The rooms are fine (clean, air con, hot water, great cleaning staff), all of the staff are wonderful, the kids loved the pools, and the beach is amazing.... more

Let me begin by saying that this was our fourth trip to Akumal Beach Resort, so we knew what to expect--gorgeous beach, friendly staff, certainly not luxurious, and mediocre food. What we found was the hotel is in desparite need of renovation. We found entire buildings closed in the older section. The a la carte restaurants--Azteca and La Tratoria were... more

Location: The best. Quiet, pristine beach, with amazing snorkling and diving available. Snorkle right there. No boat needed. Room: Clean but lacked drawer space. Bed is horrible. Takes a lot for me to call a bed horrible but it was really, really bad. Food: Average. Certainly not terrible but not anything that will knock your socks off. But most all-inclusives... more

Date of Vacation: Nov. 27-Dec. 4, 2009 Wholesaler: Signature Vacations Airline: Air Transat (direct flight Vancouver-Cancun) About Us:- We are a laid-back, self-employed, professional couple, age bracket 55-60. We tend to favour casual resorts which offer good off beach snorkeling opportunities as we are very avid snorkelers. Large, fancy resorts with amenities we are unlikely to use do not appeal... more

Most reviews we had read before booking convinced us to book. We had 3-4 star expectations, but received a less than 2 star. The staff where very friendly, and rooms very clean, but the food was awful. ( when you run out of breakfast sausage, you should not use hot dogs as a replacement). We did not get a proper... more

Not sure about you but when I am on vacation, I am NOT in my room other than to sleep / shower!....with that in mind....if you don't mind a 2 star room, with a 7 star staff, and a 10 star beach with awesome snorkeling, then you will travel to the right place. Book early enough and ask for a... more