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All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
Grand Palladium Vallarta Resort & Spa
4.0 of 5 stars 1744 Reviews
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1,744 reviews from our community

What travellers say about this hotel
  • Adult pool(69)
  • Royal Suites(54)
  • Great time(42)
  • Beach bbq(27)
  • Very good(25)
  • Mexican restaurant(22)
  • Snack bar(21)
  • Air conditioning(18)
  • Friendly and helpful(12)
  • Ocean view room(10)
Traveller rating
    524
    684
    253
    177
    106
Only show reviews for Family (366) | Couples (505) | Business (12)
Date Rating
Bradford
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 March 2012
7
people found this review helpful

We just returned from our March Break at the Palladium. We travelled with a group of 16 ranging in ages from 7 to 77 years old. There was something for everyone. This may not be the ideal location with people who have mobility issues so as travelers we must inform ourselves: we were prepared and welcomed the various stairs. It... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
27 March 2012

Dear Bradford, I would like to say thank you for your sincere feed back about the services and the good time that you enjoyed with your family and friends, we are at the same time taking note of all the different opinions from our Guests in order to improve in better service considering seriously all the suggestion that comes to... More

North Vancouver, British Columbia, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 March 2012
7
people found this review helpful

I have been to the Palladium Vallarta every year since 2005 and have returned every year for many reasons. In a nutshell - value for money and a great staff who have made me feel welcome every time I return. I just returned from my trip to the Grand Palladium Vallarta (March 12 to March 19) with my my two... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
28 March 2012

Dear Jose Dino, On behalf of the Grand Palladium Vallarta family, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. Once again thank you for bringing your experience to our attention. If you plan to visit us on the future, please do not hesitate... More

Southlake, Texas
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 March 2012
9
people found this review helpful

My wife and I spent 4 days at this hotel. The room was very clean and modern. We stayed in Building 2 and did not have any issues with noise. We found the housekeeping workers and all the waiters and bartenders to be very accomodating and professional. The grounds are very beautiful and well maintained. The gym is very outdated... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
19 March 2012

Dear Marvic1953, I am glad to know that you enjoyed your trip to the Palladium hotel. I appreciate and I will take note about your other comments about our front desk service and our restaurants. I would like to mention that it is important for us as a hotel to know how and where we fall short and what we... More

Calgary
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 March 2012
2
people found this review helpful

Pros: - The front desk staff are a little standoffish and the housekeeping ladies don't speak English very well, but as as a whole, the staff was friendly, helpful, and spoke good English. The PoP staff were great - Lot of activities to keep you occupied - Lot of areas to sit down and take in some sun - During... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 March 2012

Dear JCFlash, Thank you for taking time to give us your feedback about your last holidays in the Grand Palladium Resort & Spa. All comments are very important for us to improve our service and facilities every day. Concerning the perception about the food, I just would like to explain that our aim is to fulfill the expectations of a... More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 17 March 2012
5
people found this review helpful

This is a nice resort for family vacation. They have nice staff and facility. Beachfront setting is a plus. However the resort is a little further from downtown, about 45 minutes of driving. I would give it a 5 star rating if it is not of bug problem. We and our friends stayed at the resort from March 7-12. The... More

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Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
19 March 2012

Dear Jack S, I am sorry to learn that your stay and experience at the Palladium Resort and SPA in Vallarta was a disappointing one. While the staff at Palladium does their best to make sure that our guests have a great experience while with us, at times we do fall short in our efforts. As you noticed, the hotel... More

Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 March 2012

This resort was more then I expected to be honest. We stayed there March 7-14 but would of loved to stay longer. The staff, pool, food and rooms are excellent. The only suggestion maybe to have a little more storage in the rooms for luggage. We travelled as a family of 3, my husband, myself and our 5 year old.... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
21 March 2012

Dear Guest: I want to thank you for your positive feed back about the staff and the services that we offered you during your stay at The Grand Palladium Resort, where our compromise it is very strong to be always the best option for our visitors in the all inclusive plan, at the same time to inform you that all... More

Abbotsford
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 March 2012

March 7-14 Time well wasted at the Royal Suites Punta Mita resort. A week with the sun and sand and sea. Oh ya, the pool, the drinks, the food and especially the people. Alfredo, Macario, Mario, Julio. Alfredo (polished), would greet us in the restaurant each morning asking if we slept well. We did! Macario(superb), made sure we were never... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
16 March 2012

Dear Steve M, Thank you for your kind words about our resort and staff, very much appreciated. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. The staff like those is our best asset and we are really happy to realize that you enjoyed... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

The vacation itself was wonderful, but I do have some complaints about the resort. I absolutely hate to be a complainer but if it saves someone else grief I'd like to share because it definitely doesn't deserve a 4.5 star rating. The rooms were awful, we could hear everything from the room next to us, even just conversation WORD FOR... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
18 March 2012

Dear Veronica M, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to share your observations. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what... More

Regina, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

My husband and I stayed at the Palladium during the first week of March. We found a great deal on the resort and thought it would be a great place for a relaxing week. We were not disappointed. We flew overnight and arrived around 5:30 AM. We were able to check in right away, which was greatly appreciated, after the... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
16 March 2012

Dear Megan M, Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments you had for us. If you plan to visit us on the future, please do... More

Abbotsford, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 March 2012
2
people found this review helpful

We just returned from the Palladium March 10th just in time to miss the Spring Break crowd. Travelled with a group of 8 people (3 of them teens) and we were all very impressed with the resort. The food was great, I am a very picky eater and I always found something to satisfy my needs. Everyday we would eat... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
17 March 2012

Dear Guest: We are very pleasant to know how much you enjoyed the Resort, about the staff and the facilities, we are very proud of the new grade of Grand Palladium where our guests can enjoy of the most recent improvements that we had already in our property as the jr. Club, mini club, baby club, the new gym &... More

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View all 9 hotels in Punta de Mita, ranked by popularity »

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Additional Information about Grand Palladium Vallarta Resort & Spa

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Price range (per night):* INR11,072 - 15,098

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Grand Palladium Vallarta Resort & Spa
Show the lowest price for this hotel (from our partners)
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